University of Wisconsin–Madison

IT Center of Excellence

The IT Center of Excellence (ICoE) is a focal point for the strategic and effective definition and delivery of IT services across the university. The office plays a central role in influencing the university’s IT service management, project management and cloud strategies.

What we do

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IT Project Intake

Enabling collaboration by managing campus IT project proposals

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IT Service Inventory

Enabling the rationalization of campus IT services

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UW–⁠Madison Cloud Strategy

Leveraging the Cloud to deliver innovation, agility, and value

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Project Management Office

Experts to help you achieve your project goals

Who We Are

Karen Hanson

Assistant Director of the Project Management Office


Joe Johnson

Director of Cloud Strategy


Dawn McCauley

Executive Director, IT Center of Excellence


Contact us