Strategic IT initiatives
Strategic IT initiatives are efforts that will profoundly impact how the campus operates; that have broad campus leadership/executive sponsorship backing and commitment; and that have significant campus resources dedicated to them to ensure their success.
Interoperability is the ability for information systems to work together across technical and business domains, to employ common principles, and to expose standardized interfaces to enable delivery of IT services across the enterprise. This initiative is focused on establishing a modern program for interoperability and integration that will help UW-Madison lower integration cost, increase agility and choice in IT service providers, and more effectively provide access to services and cybersecurity compliance.
The project team will be building a comprehensive collaboration-tools portfolio for campus to enhance communications across divisions, colleges and departments. This portfolio will provide guidance on the available tools which will allow campus users to make informed decisions when selecting the best tool for their requirements.
Next Gen² Network is an initiative designed to ensure the wired, wireless, and cloud-enterprise network on UW-Madison’s campus is responsive to our instructional, research, business and operational needs now and in the future. This initiative is a focused discovery exercise designed to help create a business-relevant network road map and provide IT leadership with a summary of the key networking projects, teams, and investments needed to ensure a secure, responsive campus network.
Today’s researchers work within many types of data, collaborate with other institutions, leverage on-campus and public cloud computing resources and transmit data from remote locations. This requires resources and support that are reliable, available, effective and secure. In this rapidly changing environment, the existing UW–Madison research digital ecosystem requires expansion and updated capabilities. Helping researchers use new modes of computation and visualization will enable the university to stay on the cutting edge and to continue expanding knowledge through future discoveries. In this context arose the Research Cyberinfrastructure initiative. The Vice Chancellor for Research and Graduate Education and Chief Information Officerare leading an effort to expand and update UW–Madison’s research cyberinfrastructure resources, in collaboration with the Research Technology Advisory Group (RTAG), the Libraries and other groups on campus.
The One Badger CRM initiative will create a way for learners, staff, faculty and external community partners to interact with each other using accurate, reliable and timely information. This shared constituent relationship management (CRM) platform will enable us to personalize and streamline our communications with all constituents and provide a 360 degree circle of support for learners.
Comprehensive info coming soon.
IT projects are high-impact, have a limited-term duration and can vary in scope and campus reach. All projects, regardless of size, are undertaken to support the university’s mission of teaching, research and outreach.
Box, one of UW–Madison’s enterprise cloud-storage vendors, recently notified us that they are changing their pricing structure. This change will result in a significant cost increase for UW–Madison beginning January 2021. In response, we are assembling a task force charged with evaluating UW–Madison’s storage footprint in Box and developing strategies to address the licensing changes.
An endpoint is a computing device that communicates back and forth with a network, including but not limited to desktops, laptops, servers, and smart phones. Endpoint protection is critical to reduce threats to university networks. UW–Madison is evaluating leading industry and forward-thinking technology solutions that address disparities in endpoint management and security across our organizations, which will help us meet the UW System requirements and our own endpoint management and security needs. Phase 1 of the project is to identify, procure and implement a common set of efficient and effective solutions before March 2020.
Wireless networking on campus has continued to evolve at an accelerated pace with daily device connectivity during the semester peaking at ~65,000 devices daily. The need for robust campus wireless capable of delivering throughput and user density performance with 802.11ac wave 2 technology is now being deployed.
The WiscList email list service relies on aging software and has experienced significant delays and other issues over the last year. The software vendor has not been able to assist with the issues we have experienced, which has led us to the decision to replace the underlying application software. The service team has been identifying the requirements for university email list services and evaluating replacement services. Most, if not all, of the potential future services already exist on campus and are robust enough to meet the necessary requirements of the existing WiscList services. We expect to begin the transition into new service offerings by Summer of 2020.