IT Projects are high-impact, have a limited-term duration and can vary in scope and campus reach. All projects, regardless of size, are undertaken in support of delivering on the 2015-2019 Campus Strategic Framework, thereby furthering our mission of Teaching, Research and Outreach. Projects have unique goals and objectives, typically to bring about beneficial change or added value.
UW-Madison has multiple endpoint security solutions under contract via central IT and in the divisional IT organizations. The three primary solutions — Symantec Endpoint Protection, Cisco Advanced Malware Protection, and Palo Alto TRAPS™ — all have licenses expiring Summer 2019. Given that context, the Divisional Technology Advisory Group (DTAG) launched the Endpoint Management & Security (EMS) Project. The project’s overarching purpose is to identify, procure and implement a common set of efficient and effective solutions before January 1, 2020.
Multi-Factor Authentication (MFA) adds an extra layer of security to the NetID login process. It requires an individual to verify their identity using something that only they possess–for example, a smartphone or token (also known as a fob). To access UW–Madison digital assets, an individual will login with their NetID and password AND verify their identity using their smartphone or token. UW System has mandated that UW–Madison implement a multi-factor authentication system across campus. An RFP was concluded in 2017, with industry-standard Duo Security being selected. Other higher-education institutions Duo serves include Harvard, Michigan, Villanova, Syracuse, University of South Florida and more.
UW-Madison is transitioning to a new telephone and voice platform. The original State of Wisconsin contract for AT&T Centrex (analog and ISDN) telephone service has ended. The contract extension includes price increases intended to motivate State agencies to move to new technology. UW–Madison will be using Cisco VoIP technology with access to the telephone network for local and long distance calling via AT&T. This will be the mandatory telephone service for UW–Madison.
Wireless networking on campus has continued to evolve at an accelerated pace with daily device connectivity during the semester peaking at ~65,000 devices daily. The need for robust campus wireless capable of delivering throughput and user density performance with 802.11ac wave 2 technology is now being deployed.
The WiscList email list service relies on aging software and has experienced significant delays and other issues over the last year. The software vendor has not been able to assist with the issues we have experienced, which has led us to the decision to replace the underlying application software. The service team has been identifying the requirements for university email list services and evaluating replacement services. Most, if not all, of the potential future services already exist on campus and are robust enough to meet the necessary requirements of the existing WiscList services. We expect to begin the transition into new service offerings by Summer of 2020.
IT Initiatives are efforts that change how the campus does business; that have broad campus leadership/executive sponsorship backing and commitment; and that have significant campus resources dedicated to them to ensure their success.
Interoperability is the ability for information systems to work together across technical and business domains, to employ common principles, and to expose standardized interfaces to enable delivery of IT services across the enterprise. This initiative is focused on establishing a modern program for interoperability and integration that will help UW-Madison lower integration cost, increase agility and choice in IT service providers, and more effectively provide access to services and cybersecurity compliance.
The project team will be building a comprehensive collaboration-tools portfolio for campus to enhance communications across divisions, colleges and departments. This portfolio will provide guidance on the available tools which will allow campus users to make informed decisions when selecting the best tool for their requirements.
Sponsored by the Office of the CIO and Vice Provost of Information Technology in partnership with campus affiliates, the IT Connects initiative seeks to coordinate skill-building in the areas of leadership and information technology competency.