University of Wisconsin–Madison

Guides

Confused by all the IT requirements and choices? Consult these helpful guides to learn about options, processes, policies — all things UW-Madison IT.

Line art image of a shield with a lock on the front

5 steps for securing your computer

Five simple steps for securing your computer, to help you succeed at UW-Madison. Continue Reading 5 steps for securing your computer

Icon of a stack of dollar bills

DoIT payment options

There are several payment options when making purchases from DoIT. This guide will walk you through those options for both departmental and personal purchases. Continue Reading DoIT payment options

Line art image of a check mark encircled by arrows

End of life software/products

 5 minutes to read | Last updated Nov 5, 2019 Every product has a lifecycle and when it reaches its “End of Life” it will no longer receive free security updates or fixes, software updates or technical support. This leaves computers operating those systems easy targets for hackers, viruses, malware, data theft, and data loss.… Continue Reading End of life software/products

Gartner

Gartner for Technical Professionals

Gartner for Technical Professionals is now available for free to IT staff across UW–⁠Madison. This guide contains details on the services available and how to access them. Continue Reading Gartner for Technical Professionals

Line art image of a calendar with an envelope on it

Getting started with email and calendar

Office 365 is UW-Madison’s central email and calendaring service, providing free @wisc.edu email addresses to faculty, staff and students. Learn about how to use Office 365 here. Continue Reading Getting started with email and calendar

Line art image of a power button

Getting started with tech for faculty & staff

A robust array of IT services is available to UW-Madison faculty and staff. Follow these steps to get started using your technology on campus. Continue Reading Getting started with tech for faculty & staff

Line art image of a power button

Getting started with tech for researchers

UW-Madison ranks as one of the most prolific research universities in the world. This guide is a high level overview of the technologies provided by UW-Madison that may help you with your research. Continue Reading Getting started with tech for researchers

Line art image of a rocket launching

Getting started with tech for students

We’re here to help you with technology so that you can get the most out of your time on campus. Get free technology consulting and hands-on support when something goes wrong. Continue Reading Getting started with tech for students

Line art image of a mobile phone with a check mark on the screen

Getting started: multi-factor authentication for faculty & staff

Protect your UW–Madison account with multi-factor authentication. Follow these steps to get started. Continue Reading Getting started: multi-factor authentication for faculty & staff

Webex Meeting icon

Getting started: Webex Meetings

Follow these steps to get started with Webex Meetings. Continue Reading Getting started: Webex Meetings

Webex Teams icon

Getting started: Webex Teams

Follow these steps to get started with Webex Teams. Continue Reading Getting started: Webex Teams

Line art image of a sheet of paper with a W on it and a lock

Handling sensitive university data

While performing your UW-Madison job, you will likely come into contact with many types of information or data, some of which may be considered sensitive or restricted. It’s important to understand your responsibilities for handling this kind of sensitive information. Continue Reading Handling sensitive university data

Line art image of a lock with Wi-Fi signals

How to securely connect to the UW network

This short and effective guide gives instructions on how to use FREE campus resources to help you protect your data while on the UW network. Continue Reading How to securely connect to the UW network

Line art image of a lock with four asterisks

How to select, manage & protect your passwords

Hackers have dozens of tools at their disposal for cracking passwords. Simple passwords can be cracked in matter of seconds. Learn how to create strong passwords in this guide. Continue Reading How to select, manage & protect your passwords

Line art image of a house with a WiFi signals extending out of the roof

Learning online technology guide

Most UW–Madison resources are easily accessible with an internet connection, but others require some setup. Understand what you’ll need to do to access IT resources for learning remotely. Continue Reading Learning online technology guide

Line art image of a person in a circle.

Make it accessible

UW-Madison is required by law to provide technology and services that are accessible to all students, faculty and staff. This guide will answer some questions and point you to resources for ensuring accessible IT for all at UW-Madison. Continue Reading Make it accessible

Line art image of a mobile phone with a check mark on the screen

Prove It’s You! multi-factor authentication for students

Protect your UW–Madison account with multi-factor authentication. Follow these steps to get started. Continue Reading Prove It’s You! multi-factor authentication for students

Line art image of an envelope with a gear

Reconfigure Office 365 email settings

Deploying 12,000-15,000 wireless access points across campus to improve wireless communication and offer the most current hardware to process this wireless traffic. Continue Reading Reconfigure Office 365 email settings

Line art image of a person with a plus sign

Resource guide for new IT staff

The University of Wisconsin‑Madison is committed to supporting new employees in successfully transitioning to our workplace. Here are some resources that will help. Continue Reading Resource guide for new IT staff

Line art image of a person in a circle

Resources for IT staff

The University of Wisconsin‑Madison is committed to supporting new employees in successfully transitioning to our workplace. Here are some resources that will help. Continue Reading Resources for IT staff

Line art image of a sheet of paper with a globe, airplane, and lock

Safe computing when traveling abroad

Is there a trip abroad in your future? Read this to find out while preparing to leave, when out of the country and upon your return how to keep your accounts, devices and data safe. Continue Reading Safe computing when traveling abroad

Line art image of a lock with a finger print access panel

Scams to avoid: protecting your online identity

This guide will help you protect your online identity by teaching you how to recognize and avoid phishing attacks and online scams. Continue Reading Scams to avoid: protecting your online identity

Line art image of a shield with a lock on the front

Securing your computer

UW-Madison’s Electronic Devices Policy requires all campus users to run anti-virus software, keep security patches updated and, whenever possible, maintain a dedicated firewall. This guide will help you. Continue Reading Securing your computer

Line art image of a phone with a shield on the screen

Securing your mobile device

iPhone? Android? Windows? Regardless of which kind of mobile device you carry, thieves want it and hackers want what’s on it. Here are some steps to make sure that your mobile device and everything that’s on it stays safe. Continue Reading Securing your mobile device

Line art image of a piece of paper with a computer and checklist on it

Student technology recommendations

Here is a list of essential and recommended technology you’ll want to have during your learning, whether virtual or on campus. Continue Reading Student technology recommendations

Line art image of a tablet with W on the screen

Teaching with technology

UW‑Madison has a rich history of transforming teaching and learning through the use of technology. Discover the resources, services and terms needed to navigate the robust UW‑Madison learning technology ecosystem. Continue Reading Teaching with technology

Line art image of an arrow going up and an arrow going down

Tech Store transition guide

DoIT is implementing several significant changes, including closing the DoIT Tech Store and shifting how we provide Help Desk and repair services. Understand better how to navigate this transition. Continue Reading Tech Store transition guide

Line art image of a house with a WiFi signals extending out of the roof

Technology for learning remotely

Most UW–Madison resources are easily accessible with an internet connection, but others require some setup. Understand what you’ll need to do to access IT resources for learning remotely. Continue Reading Technology for learning remotely

Line art image of a house with a WiFi signals extending out of the roof

Technology for working remotely

Most UW–Madison resources are easily accessible with an internet connection, but others require some setup. Understand what you’ll need to do to access IT resources. Continue Reading Technology for working remotely