University of Wisconsin–Madison

Departmental support

DoIT Departmental Support provides flexible and cost effective IT support for departments and organizations at UW-Madison. Support options range from technical support as needed to full-service onsite departmental IT support. Our staff also provides support on a number of short-and long-term technical projects to meet the diverse and growing needs of the campus community.


  • Comprehensive IT needs assessments for departments
  • Full range of IT support options, including user administration, device management & procurement, application management & patching, technical documentation and inventory of your environment
  • Flexible IT staffing, such as providing backup staff for your existing IT team or dedicated on-site support for your department.
  • Securing your computing environment with current UW Madison security software and best practices
  • Dedicated Help Desk support line for assistance via phone, chat, remote access, and email
  • Custom contracts based on your unique departmental needs and budget

Getting started

For more information or to request a consultation, please fill out our Service Inquiries form. Please expect an acknowledgement within 1-2 business days of your inquiry.  If you are already a VIP or need further assistance contact us by visiting


DoIT Support Customers
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