University of Wisconsin–Madison

Learner Experience: Training & Support

The Learner Experience: Training & Support (LETS) service designs, develops and implements learning experiences for enterprise applications, which includes learning technologies and productivity tools. The two primary focuses of the service are:

  • Designing Learning Experiences for Enterprise Technology & Productivity Applications: We provide a full service of design, development, implementation and evaluation of learning experiences for faculty, staff and students at UW-Madison. Our deliverables include face-to-face instruction, technical documentation, online presentations, interactive cases and screencasts.
  • Consulting for Teaching and Learning with Technology: Our consultants provide advice on what learning technologies complement particular instructional activities and demonstrations of tool capabilities.

Browse our events here.


Main Offices in DeLuca Biochemistry Building  420 Henry Mall, Room B1131 (ground floor)


  • Experts in designing learning experiences to meet current pedagogical and technological shifts
  • Flexible design approach based on experience with partners
  • Provides full range of support from needs assessment to evaluation
  • Offer multiple delivery formats from in-person workshops to online screencasts

Getting started

Contact us via email or phone at (608) 262-5667 to discuss services, timelines and estimates.


Initial consultation is free. Specific details will be discussed in the initial consultation.

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