Position title: Director, User Services
Tamara Walker has over 20 years of IT experience with most of her career spent in IT leadership roles. During her career with UW–Madison, she has worked for three campus divisions representing very different aspects of the university IT ecosystem. She has experience deploying large IT systems and navigating the challenges inherent in migrating to cloud-based products. Her broad and varied customer service experience includes 11 years of experience leading teams providing direct support for enterprise IT systems. Tamara joined User Services as the Interim Director in November 2018 and was selected as Director in October 2019.
Tamara has an MS in Chemistry from UW–Madison and a BS in Chemistry from Georgia Tech.