University of Wisconsin–Madison

VoIP Project

UW-Madison is transitioning to a new telephone and voice platform. The original State of Wisconsin contract for AT&T Centrex (analog and ISDN) telephone service has ended. The contract extension includes price increases intended to motivate State agencies to move to new technology. UW-Madison will be using Cisco VoIP technology with access to the telephone network for local and long distance calling via AT&T. This will be the mandatory telephone service for UW‑Madison.

While the decision to proceed with the service predated the new governance structure, aspects of the service and its rollout will come under governance review.