Primary Tech Partners
The Primary Tech Partners (PTP) group is composed of one designated technology representative from each department across the university. Each Primary Tech Partner serves as a liaison with the Division of Information Technology (DoIT). Typically, PTP members are staff members at the ISP or system administrator level; they are not necessarily administrators or managers. Those interested in becoming a PTP must have their department manager or director confirm their role as the primary contact for their department. An automated confirmation procedure is included in the registration process.
Primary Tech Partner responsibilities
Primary Tech Partners are among the first to be informed of new IT initiatives or programs, new service launches or feature updates, services or tools that are no longer supported, and major maintenance windows.
If there’s an outage or emergency, Primary Tech Partners will receive messaging with information about the event. If email or other communication channels are unavailable, PTPs will receive messaging through alternate channels.
PTPs are expected to share emergency information with individuals in their department or unit. It is the responsibility of the Primary Tech Partner to ensure that this information is disseminated.
Primary Tech Partner distinctions
- Have access to second-level technical support through HelpOnline
- Exchange emails regarding policy-level issues
- Can also join the regular Tech Partners Microsoft 365 group
Register
Sponsored presentations
See the IT events calendar for tech presentations.
Unsubscribing from Primary Tech Partners
To unsubscribe from the listserv, send a blank email to leave-tpprimes@lists.wisc.edu.