Administrative & business
Enterprise and local services that support the administrative and business functions of an institution. Includes analytics, business intelligence, reporting, finance, human resources, student information systems, advancement, research administration, and conference and event management.
A DoIT number is an easy way to help faculty, staff, and researchers purchase most products and services from DoIT.
Helping departments easily manage their paper and electronic documents and forms, while simplifying content management, and document retrieval.
Enables data integration between systems and applications, including on-premises-to-cloud, cloud-to-cloud, and cloud-to-on-premises.
UW–Madison Profile offers students, faculty, staff, advisors and instructors a new platform to view, assert, and manage visibility of personal information, contact information, and demographic data about themselves at UW–Madison.
Communication & collaboration
IT services that facilitate institutional communication and collaboration needs. Includes e-mail, calendaring, telephony/VoIP, video/web conferencing, unified communications, web content management system, web application development and hosting, and media development.
Free cloud storage that helps UW-Madison faculty, staff and students store, access, and collaborate on files.
DoIT offers smartphones, basic phones, mobile hotspots and cellular-connected tablets for University use. We can also help you find a device and plan that's right for you and your department's budget.
DoIT designs and builds hybrid conference room solutions that provide an intuitive and consistent audiovisual experience for Zoom, Webex, and Microsoft Teams meetings from the same touch screen controller. Systems can be scaled to meet the size and requirements of the room while retaining ease of use.
Need to find the best time for an event, or when your group can meet? Use Doodle (ad-free) to create a poll and let users vote for the best time.
Email list services include Office 365 Groups for general lists, Google Groups for class and advisor groups, and Eloqua for email marketing.
Google Groups is a service that can be used to send mass email, grant group members permission to Google files, collaborate with colleagues and more.
The KnowledgeBase (KB) empowers you to easily locate information online. It also allows KnowledgeBase site owners and authors to easily create, categorize, maintain and present that information.
Part of the Microsoft 365 family of products, Teams provides workspace chat and videoconferencing, file storage, and application integration.
A platform that provides applicants, students, faculty, staff, advisors and instructors with a suite of integrated information resources that are tailored to their roles and interests.
DoIT is responsible for supporting all aspects of the Cisco VoIP telephone service including infrastructure, voicemail, and recommendations for telephone sets.
Cisco Webex is an enterprise solution for video conferencing, online meetings, screen sharing and webinars.
Zoom is an enterprise cloud platform for video, voice, online meetings, screen sharing, chat and webinars. This enterprise web conferencing and distance learning application runs across mobile devices, desktops, telephones, and room systems.
DoIT provides a full range of web development services for schools, divisions, initiatives, projects and events across campus.
Services that enable community members to do their day-to-day work, including providing access to enterprise services. Includes network access, user file storage, end-point computing backup solutions, desktop virtualization, computer labs, and printing.
The UW-Madison InfoLabs offers several general access computer labs and equipment loaning locations conveniently located across campus.
The DoIT Help Desk provides semester-long laptop and week-long hot spot modem loans to eligible faculty, staff, and students.
Digital Publishing and Printing Services (DPPS) can print any item you need from a wide variety of booklets, brochures, forms, envelopes, cards, flyers, posters, tickets, letterheads, newsletters, business cards, custom textbooks (saddle stitched and perfect bound), course packets and more.
Recycle your old personally owned computing and electronics equipment at the DoIT Help Desk.
Provides flexible, reliable, cost-effective, high-quality enterprise technology support. Assists with technical support and provides management and security of end-user devices, applications, and related technology.
Infolabs offer an extensive, standard selection of Windows and MacOS software for laptops and desktops. Additional software is available at select locations.
Offering easy solutions for faculty, staff and departments to track and manage printing in your department, computer lab or office.
The DoIT Help Desk offers free software services such as virus detection and removal and operating system re-installs. In addition, if you have a departmentally owned Apple or Dell computer that is in need of a hardware repair, we can facilitate a repair to one of our contract repair service vendors who are Dell and Apple warranty certified.
Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data centers, network backbone, wireless, central storage and system backup solutions, server virtualization, and systems management and operations.
Amazon Web Services (AWS) is a cloud computing platform that specializes in Infrastructure as a Service (IaaS) and Platform as a Service (PaaS).
A state of the art, flexible and customizable computer backup and recovery tool.
DoIT’s data centers support critical services across the UW-Madison campus network, maintaining high standards for security, access control, and reliability.
Google Cloud Platform (GCP) is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW-Madison faculty, staff, and departments.
Microsoft Azure is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW-Madison faculty, staff and departments. These offerings focus on Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) in the form of Amazon Web Services, Microsoft Azure and Google Cloud Platform.
DoIT’s Microsoft Database Hosting Team provides a wide range of Microsoft SQL Server (MSSQL) database consulting and hosting options for your application.
Uninterruptible Power Supplies (UPS) to support DoIT network electronics for departments that would like to install UPS equipment in their building's wiring closets.
Provides applications and systems architecture, design, engineering, and administration services to campus constituents with enterprise requirements. In addition to technical expertise, enterprise system administration provides on-call support, monitoring and event management, 24/7 operations, incident response, and comprehensive IT service management.
The Cloud Computing Infrastructure (CCI) initiative offers shared, scalable virtual server hosting to campus.
Create extra storage that looks just like another hard drive to your server, and pay only for the storage you use.
Easy to access, organize, manage and share your department's data in a single online location.
DoIT is offering on-premise object storage utilizing the S3 protocol. S3 is an industry standard object storage service that offers industry-leading scalability, data availability, security, and performance.
Allowing students, researchers and staff from participating institutions to obtain wireless internet access across the UW-Madison campus.
IT professional services
Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services. Includes IT training, consulting/advisory services, business continuity/disaster recovery, enterprise architecture, portfolio/project management, and ITSM.
DoIT can help you develop apps for administrative, teaching, learning, research, and mobile applications.
Shaping a vision for organizational improvement into a definition of a feasible project to meet clear objectives, business analysts help define projects, develop business cases and elicit requirements. They also analyze and improve business processes, assist with IT Governance proposals and support RFP processes.
You can make a web page or app more usable by following established guidelines for interface design. The Center for UX can review your content using these guidelines and offer recommendations.
Partnering with teams and units on campus to improve the usability and reliability of our campus’s most important digital services.
The Center for User Experience team embeds with units on campus to improve the user experience, usability, accessibility and content of our campus’s enterprise-level digital services.
Evaluate the accessibility of your website, application, multimedia assets, digital documents, and software.
Service Overview The Digital Accessibility Program provides accessibility evaluation of vendor products being considered for procurement by the university. The Digital Accessibility Program provides RFP and RFB as well as other procurement evaluation groups with …
The Digital Accessibility Program accessibility training resources are available to students, faculty, and staff at UW–Madison. The UW–Madison Digital Accessibility Program is always releasing new training opportunities and uses information collected from training requests to prioritize training availability.
The Help Desk provides free tech support and troubleshooting help with your computing needs by phone, email, chat or in-person at 1210 W. Dayton Street. Use the Dayton Street entrance and the Help Desk is located through the first doorway to the right.
DoIT can develop mobile apps for your academic, business, or research needs. Contact us to discuss your mobile app project.
The application of knowledge, skills, tools, and techniques to meet the project objectives. Project management professionals are available for projects on campus and within the UW System.
Services supporting the institution’s research activities, including specialized storage and computation, high-performance computing (HPC), visualization, and lab-management systems.
CHTC supports a variety of scalable computing capabilities, including high-throughput computing (HTC), tightly-coupled computations (e.g. "MPI"), high-memory, and GPUs.
Globus is a web-based platform for research that supports secure data sharing, big data transfers, data lifecycle automation and secure sharing with collaborators at other institutions.
ResearchDrive provides secure, shareable, research storage space on the UW-Madison campus network for a variety of research purposes.
Infrastructure and services that provide security, data integrity, and compliance for institutional activities. Includes security services such as virus protection, encryption, privacy impact assessments, information risk management, emergency preparedness, data security, identity management solutions, access controls (i.e., passwords,
accounts, and authentication), audit and monitoring systems and services, and data access and stewardship.
Protect your computer by downloading free antivirus software.
Enabling participating departments to take advantage of centralized NetID-based authentication, while allowing for delegated administration of local resources.
A free tool to implement the risk reduction for departments including scanning files, emails and attachments, databases, and websites to locate restricted data, and helping secure it.
The Duo Multi-Factor Authentication (MFA) service provides secure access to all UW-Madison applications. Paired with the NetID login service, Duo MFA adds an extra layer of identity protection onto the NetID login.
Endpoint Management allows campus units to secure their endpoints with centralized HCL BigFix and VMware Workspace ONE infrastructure.
Event Management and Monitoring service is responsible for the elevation of select monitored IT detected events into the Service Management system, WiscIT, from any event detector source.
The Identity and Access Management (IAM) Project Intake Request enables partners from throughout UW-Madison and UW-System to request the time, expertise, and existing services of the IAM Team for an upcoming project.
Providing a simple and secure way to protect web resources by providing a means for users to authenticate online.
The CyberArk service provides Privilege Access Management (PAM) functionality and controls for users, accounts, processes, and systems at UW–Madison.
Manifest is an easy-to-use tool for managing access to resources for groups of people.
SecureBox service provides a free-online file storage and collaboration service to store ePHI. It is available for UW–Madison staff to share ePHI data with collaborators (internal and external to UW–Madison) when a departmental solution is not available and the amount of data to be stored is less than 50GB.
The Office of Cybersecurity's set of tools to perform security scans to reduce IT security risks and supplement existing security practices. Tools include self service options such as the Web Application Scanner.
Teaching & learning
Instructional technology, tools, and resources directly supporting teaching and learning. Includes learning management systems, in-class and online course development, learning analytics, course evaluation, lecture capture, webinars, and other academic tools for faculty and students.
A cloud-based assessment management system that facilitates the collection and application of learning assessment data.
A quizzing tool used to create and deliver assignments that require more advanced features than the Canvas Quizzes.
A learning management system (LMS) that features intuitive instructional workflows, improved collaboration, and the ability to integrate with many external tools.
Honorlock is an automated proctoring solution that helps instructors foster academic integrity when providing remote assessments to students.
Providing training for high-tech IT-related careers, preparing high school students for competitive university admissions and study through hands-on training, mentoring, leadership development, community service, and internship opportunities.
The Learner Engagement Analytics Dashboard (LEAD) is a course-level learning analytics dashboard that displays Canvas, Kaltura MediaSpace and Unizin Engage e-text data.
The Learning Analytics Center of Excellence, or LACE, is a dynamic data team of professionals that provide expertise on how to leverage teaching and learning data to better support educational practices on campus.
Providing assistance in the entire lifecycle of course development—from the conceptualization through development, focusing on activities and assessments aligned with learning outcomes.
LinkedIn Learning provieds a full library of self-study software tutorials available anytime, anywhere. Formerly Lynda.com.
Pressbooks is a content authoring and hosting platform that faculty, staff and students can use to create eTexts.
Faculty and staff have access to a variety of technology classes to stay current on software programs. Check out the following training opportunities available.
A variety of technology classes and custom training designed to meet the needs of faculty, students, staff, departments, and the public.