University of Wisconsin–Madison

Services

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Administrative & Business

Enterprise and local services that support the administrative and business functions of an institution. Includes analytics, business intelligence, reporting, finance, human resources, student information systems, advancement, research administration, and conference and event management.

CloudFax

The CloudFax service facilitates the university’s transition from analog fax lines and machines to a system that leverages Office 365 email to send and receive faxes electronically.

DoIT Numbers

A DoIT Number is an easy way to help faculty, staff, and researchers purchase most products and services from DoIT.

Enterprise Content Management

Helping departments easily manage their paper and electronic documents and forms, while simplifying content management, and document retrieval.

Event Management Service

Event Management Service provides access to Accruent's EMS product - a resource management solution for scheduling, managing, and reporting on departmental room resources.

Integration Platform

Enables data integration between systems and applications, including on-premises-to-cloud, cloud-to-cloud, and cloud-to-on-premises.

MyUW

A platform that provides applicants, students, faculty, staff, advisors and instructors with a suite of integrated information resources that are tailored to their roles and interests.

Office 365

A suite of web-based tools. Including email, calendaring, OneDrive, Word, Excel and PowerPoint online, Class Notebook and Sway.

 

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Communication & Collaboration

IT services that facilitate institutional communication and collaboration needs. Includes e-mail, calendaring, telephony/VoIP, video/web conferencing, unified communications, web content management system, web application development and hosting, and media development.

Box

Free cloud storage that helps UW-Madison faculty, staff and students store, access, and collaborate on files.

Cellular service (mobile)

Offering products and advice on smartphones, landlines, mobile hotspots and cellular-connected tablets for University use.

Center for User Experience Expert Review

You can make a web page or app more usable by following established guidelines for interface design. The Center for UX can review your content using these guidelines and offer recommendations.

CloudFax

The CloudFax service facilitates the university’s transition from analog fax lines and machines to a system that leverages Office 365 email to send and receive faxes electronically.

Custom Audiovisual Conference Room

DoIT designs and builds hybrid conference room solutions that provide an intuitive and consistent audiovisual experience for Zoom, Webex, and Microsoft Teams meetings from the same touch screen controller. Systems can be scaled to meet the size and requirements of the room while retaining ease of use.

Design Research

Partnering with teams and units on campus to improve the usability and reliability of our campus’s most important digital services.

Design Strategy

The Center for User Experience team embeds with units on campus to improve the user experience, usability, accessibility and content of our campus’s enterprise-level digital services.

Digital Accessibility Evaluation

Evaluate the accessibility of your website, application, multimedia assets, digital documents, and software.

Digital Publishing and Printing

Full service commercial printing with competitive pricing, while meeting academic and government requirements.

Doodle

Need to find the best time for an event, or when your group can meet? Use Doodle (ad-free) to create a poll and let users vote for the best time.

Email and calendar

Get started with your Office 365 account.

Email Authenticity (DMARC)

Achieving email authenticity is part of an ongoing effort to protect users from phishing and improve the reputation of email sent from UW–‍Madison.

Email lists

Email services are available to students, faculty, staff, researchers and departments. Students must be a member of a registered student organization (RSO) to use this service. Class Groups and Advisor Groups are available to faculty only.

Enterprise Content Management

Helping departments easily manage their paper and electronic documents and forms, while simplifying content management, and document retrieval.

Event Management Service

Event Management Service provides access to Accruent's EMS product - a resource management solution for scheduling, managing, and reporting on departmental room resources.

G Suite (formerly Google Apps)

Including Google Drive, Sites, Hangouts, Groups, Contacts and Google+ to collaborate, share, connect, and communicate in real-time.

Kaltura MediaSpace (Video Hosting)

An easy-to-use interface for uploading, hosting and delivering media rich content, including instructional videos.

KnowledgeBase

The KnowledgeBase (KB) empowers you to easily locate information online. It also allows KnowledgeBase site owners and authors to easily create, categorize, maintain and present that information.

Mobile application development

DoIT can develop mobile apps for your academic, business, or research needs. Contact us to discuss your mobile app project.

MyUW

A platform that provides applicants, students, faculty, staff, advisors and instructors with a suite of integrated information resources that are tailored to their roles and interests.

Office 365

A suite of web-based tools. Including email, calendaring, OneDrive, Word, Excel and PowerPoint online, Class Notebook and Sway.

Telephone Service (Cisco VoIP)

DoIT is responsible for supporting all aspects of the Cisco VoIP telephone service including infrastructure, voicemail, and recommendations for telephone sets.

Television (SpectrumU)

50 free high-definition TV channels available via a free app to anyone on campus with access to UW Wi-Fi.

Video Production

Produce professional quality videos for courses, research projects, product promotion, marketing, and more.

Web Conferencing (Cisco Webex)

Cisco Webex is an enterprise solution for video conferencing, online meetings, screen sharing and webinars.

Web Conferencing (Zoom)

Zoom is an enterprise cloud platform for video, voice, online meetings, screen sharing, chat and webinars. This enterprise web conferencing and distance learning application runs across mobile devices, desktops, telephones, and room systems.

Web Content Management (WiscWeb)

Create, edit and manage your content on the web through a the WiscWeb Content Management System.

Web development services

DoIT provides a full range of web development services for schools, divisions, initiatives, projects and events across campus.

 

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Endpoint Computing

Services that enable community members to do their day-to-day work, including providing access to enterprise services. Includes network access, user file storage, end-point computing backup solutions, desktop virtualization, computer labs, and printing.

Backup (Bucky Backup)

A state of the art, flexible and customizable computer backup and recovery tool.

Computer Labs (InfoLabs)

The UW-Madison InfoLabs offers several general access computer labs and equipment loaning locations conveniently located across campus.

Computer Lending Program

DoIT offers laptop and 4G modem rentals on a daily, weekly, monthly or semester basis.

Custom Audiovisual Conference Room

DoIT designs and builds hybrid conference room solutions that provide an intuitive and consistent audiovisual experience for Zoom, Webex, and Microsoft Teams meetings from the same touch screen controller. Systems can be scaled to meet the size and requirements of the room while retaining ease of use.

Digital Publishing and Printing

Full service commercial printing with competitive pricing, while meeting academic and government requirements.

Enterprise Desktop Support

Provides flexible, reliable, cost-effective, high-quality enterprise technology support. Assists with technical support and provides management and security of end-user devices, applications, and related technology.

Equipment checkout

Check out laptops, iPads, cameras, audio equipment, and more free for up to three days at a time.

Pay-for-print (GoPrint) for Departments

Offering easy solutions for faculty, staff and departments to track and manage printing in your department, computer lab or office.

Printing

Printing on campus is available for all UW--Madison students, faculty, staff and depts at multiple locations on campus and at DPPS for large or custom print jobs.

Printing for students

Everything a student needs for printing at UW-Madison.

Repair

The DoIT Help Desk's Repair team can diagnose any computer problem and provide repair options, including free virus detection and removal.

 

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Infrastructure

Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities. Includes data centers, network backbone, wireless, central storage and system backup solutions, server virtualization, and systems management and operations.

Amazon Web Services

Amazon Web Services (AWS) is a cloud computing platform that specializes in Infrastructure as a Service (IaaS) and Platform as a Service (PaaS).

Backup (Bucky Backup)

A state of the art, flexible and customizable computer backup and recovery tool.

Campus Computing Infrastructure

A campus sponsored and governed initiative delivering a portfolio of shared, scalable IT infrastructure services designed to meet the needs of our campus partners.

CCI Virtualization

Offering self-provisioning, daily billing, and scalable infrastructure to meet your needs.

Center for High Throughput Computing

CHTC supports a variety of scalable computing capabilities, including high-throughput computing (HTC), tightly-coupled computations (e.g. "MPI"), high-memory, and GPUs.

Data center

DoIT’s data centers support critical services across the UW-Madison campus network, maintaining high standards for security, access control, and reliability.

Event Management and Monitoring – IT

Event Management and Monitoring service is responsible for the elevation of select monitored IT detected events into the Service Management system, WiscIT, from any event detector source.

Google Cloud Platform

Google Cloud Platform (GCP)  is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW-Madison faculty, staff, and departments.

InfoLabs software

A list of the computer software for Windows 10 and macOS available at the computer labs.

Integration Platform

Enables data integration between systems and applications, including on-premises-to-cloud, cloud-to-cloud, and cloud-to-on-premises.

Microsoft Azure

Microsoft Azure is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW-Madison faculty, staff and departments. These offerings focus on Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) in the form of Amazon Web Services, Microsoft Azure and Google Cloud Platform.

Oracle Database hosting

DoIT can host, and help you develop a cost-effective database for your application.

Server Administration

Provides applications and systems architecture, design, engineering, and administration services to campus constituents with enterprise requirements. In addition to technical expertise, enterprise system administration provides on-call support, monitoring and event management, 24/7 operations, incident response, and comprehensive IT service management.

Server hosting

Offering data center management, virtualization, block storage, file storage, backup, web hosting, Windows and Linux systems administration, database hosting and data archiving and reporting.

Software

No-charge software through our Campus Software Library.

Static IPs

Departments can create permanent IP addresses to securely and remotely access a restricted network on campus.

Storage (Block)

Create extra storage that looks just like another hard drive to your server, and pay only for the storage you use.

Storage (Object/S3)

DoIT is offering on-premise object storage utilizing the S3 protocol. S3 is an industry standard object storage service that offers industry-leading scalability, data availability, security, and performance.

Web Content Management (WiscWeb)

Create, edit and manage your content on the web through a the WiscWeb Content Management System.

Web Hosting

Providing a community test and production web hosting environment for UW-Madison and its affiliates.

Wireless (eduroam)

Allowing students, researchers and staff from participating institutions to obtain wireless internet access across the UW-Madison campus.

Wireless (UWNet)

The UW-Madison wireless network service providing users with fast and convenient online access.

 

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IT Professional Services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services. Includes IT training, consulting/advisory services, business continuity/disaster recovery, enterprise architecture, portfolio/project management, and ITSM.

Amazon Web Services

Amazon Web Services (AWS) is a cloud computing platform that specializes in Infrastructure as a Service (IaaS) and Platform as a Service (PaaS).

Application development

DoIT can help you develop apps for administrative, teaching, learning, research, and mobile applications.

Business analysis

Shaping a vision for organizational improvement into a definition of a feasible project to meet clear objectives.

Center for User Experience Expert Review

You can make a web page or app more usable by following established guidelines for interface design. The Center for UX can review your content using these guidelines and offer recommendations.

CloudFax

The CloudFax service facilitates the university’s transition from analog fax lines and machines to a system that leverages Office 365 email to send and receive faxes electronically.

Design Research

Partnering with teams and units on campus to improve the usability and reliability of our campus’s most important digital services.

Design Strategy

The Center for User Experience team embeds with units on campus to improve the user experience, usability, accessibility and content of our campus’s enterprise-level digital services.

Digital Accessibility Evaluation

Evaluate the accessibility of your website, application, multimedia assets, digital documents, and software.

Electronics recycling

Recycle your old personally-owned computing and electronics equipment at the DoIT Help Desk.

Event Management and Monitoring – IT

Event Management and Monitoring service is responsible for the elevation of select monitored IT detected events into the Service Management system, WiscIT, from any event detector source.

Google Cloud Platform

Google Cloud Platform (GCP)  is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW-Madison faculty, staff, and departments.

Help Desk

The Help Desk provides free tech support and troubleshooting help with your computing needs by phone, email, chat or in-person at 1210 W. Dayton Street. Use the Dayton Street entrance and the Help Desk is …

Microsoft Azure

Microsoft Azure is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW-Madison faculty, staff and departments. These offerings focus on Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) in the form of Amazon Web Services, Microsoft Azure and Google Cloud Platform.

Mobile application development

DoIT can develop mobile apps for your academic, business, or research needs. Contact us to discuss your mobile app project.

Online training (LinkedIn Learning)

LinkedIn Learning provieds a full library of self-study software tutorials available anytime, anywhere. Formerly Lynda.com.

Project management

The application of knowledge, skills, tools, and techniques to meet the project objectives. Project management professionals are available for projects on campus and within the UW System.

Training for faculty and staff

Faculty and staff have access to a variety of technology classes to stay current on software programs. Check out the following training opportunities available.

Workload automation

A set of tools to help coordinate jobs, schedules, and timing of larger work projects, ensuring jobs run at the correct time, in the proper order of execution.

 

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Research

Services supporting the institution’s research activities, including specialized storage and computation, high-performance computing (HPC), visualization, and lab-management systems.

Amazon Web Services

Amazon Web Services (AWS) is a cloud computing platform that specializes in Infrastructure as a Service (IaaS) and Platform as a Service (PaaS).

ASG-Cypress

Save money, time, printing, and mailing costs by using ASG-Cypress to help create easily shareable online reports.

Campus Computing Infrastructure

A campus sponsored and governed initiative delivering a portfolio of shared, scalable IT infrastructure services designed to meet the needs of our campus partners.

Center for High Throughput Computing

CHTC supports a variety of scalable computing capabilities, including high-throughput computing (HTC), tightly-coupled computations (e.g. "MPI"), high-memory, and GPUs.

Electronic Lab Notebooks

Electronic Lab Notebooks can be used to record and document the research process and to manage digital research data.

Evaluation Design & Analysis

Helping you evaluate educational practices, write external research grants, assess the impact of new technology, and plan comprehensive paths of inquiry tailored to your evaluation needs.

Google Cloud Platform

Google Cloud Platform (GCP)  is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW-Madison faculty, staff, and departments.

Microsoft Azure

Microsoft Azure is supported by UW Cloud Services, a CIO-sponsored initiative to deliver public cloud computing services to UW-Madison faculty, staff and departments. These offerings focus on Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) in the form of Amazon Web Services, Microsoft Azure and Google Cloud Platform.

Research Storage (ResearchDrive)

ResearchDrive provides secure, shareable, research storage space on the UW-Madison campus network for a variety of research purposes.

Server Administration

Provides applications and systems architecture, design, engineering, and administration services to campus constituents with enterprise requirements. In addition to technical expertise, enterprise system administration provides on-call support, monitoring and event management, 24/7 operations, incident response, and comprehensive IT service management.

Software

No-charge software through our Campus Software Library.

Storage (File)

Easy to access, organize, manage and share your department's data in a single online location.

Storage (Object/S3)

DoIT is offering on-premise object storage utilizing the S3 protocol. S3 is an industry standard object storage service that offers industry-leading scalability, data availability, security, and performance.

Surveys (Qualtrics)

Easily create surveys, collect and store data, and produce reports.

Teaching & Research Application Development

The Teaching & Research Application Development service creates applications to meet teaching, learning, and research needs.

 

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Security

Infrastructure and services that provide security, data integrity, and compliance for institutional activities. Includes security services such as virus protection, encryption, privacy impact assessments, information risk management, emergency preparedness, data security, identity management solutions, access controls (i.e., passwords,
accounts, and authentication), audit and monitoring systems and services, and data access and stewardship.

Advanced Malware Protection (AMP)

Cisco AMP is a powerful, centrally managed anti-virus protection and monitoring tool.

Antivirus software for personally owned devices

Protect your computer by downloading free antivirus software.

Campus Active Directory Services

Enabling participating departments to take advantage of centralized NetID-based authentication, while allowing for delegated administration of local resources.

Data discovery (Spirion)

A free tool to implement the risk reduction for departments including scanning files, emails and attachments, databases, and websites to locate restricted data, and helping secure it.

Duo Multi-Factor Authentication (MFA)

The Duo Multi-Factor Authentication (MFA) service provides secure access to all UW-Madison applications. Paired with the NetID login service, Duo MFA adds an extra layer of identity protection onto the NetID login.

Endpoint Management

Endpoint Management allows campus units to secure their endpoints with centralized HCL BigFix and VMware Workspace ONE infrastructure.

Enterprise Desktop Support

Provides flexible, reliable, cost-effective, high-quality enterprise technology support. Assists with technical support and provides management and security of end-user devices, applications, and related technology.

Identity data integration

IDI facilitates the management of identity data specifically intended for use in identification, authentication, authorization, and contact management.

NetID login service

Providing a simple and secure way to protect web resources by providing a means for users to authenticate online.

Password Manager – LastPass Enterprise

Eliminate the need to remember multiple passwords.

Roles & Access Management (Manifest)

Manifest is an easy-to-use tool for managing access to resources for groups of people.

Vulnerability scanning

The Office of Cybersecurity's set of tools to perform security scans to reduce IT security risks and supplement existing security practices. Tools include self service options such as the Web Application Scanner.

WiscVPN (Virtual Private Network)

Easy to use, free software to secure your online session with a encrypted connection.

 

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Teaching & Learning

Instructional technology, tools, and resources directly supporting teaching and learning. Includes learning management systems, in-class and online course development, learning analytics, course evaluation, lecture capture, webinars, and other academic tools for faculty and students.

AEFIS – Assessment, Evaluation, Feedback, & Intervention System

A cloud-based assessment management system that facilitates the collection and application of learning assessment data.

ASG-Cypress

Save money, time, printing, and mailing costs by using ASG-Cypress to help create easily shareable online reports.

Ask a Trainer – project support

Get one-on-one help and advice learning the software used in your student project or assignment.

Atomic Assessments

A quizzing tool used to create and deliver assignments that require more advanced features than the Canvas Quizzes.

Box

Free cloud storage that helps UW-Madison faculty, staff and students store, access, and collaborate on files.

Campus Computing Infrastructure

A campus sponsored and governed initiative delivering a portfolio of shared, scalable IT infrastructure services designed to meet the needs of our campus partners.

Canvas

A learning management system (LMS) that features intuitive instructional workflows, improved collaboration, and the ability to integrate with many external tools.

Computer Labs (InfoLabs)

The UW-Madison InfoLabs offers several general access computer labs and equipment loaning locations conveniently located across campus.

Digital Accessibility Evaluation

Evaluate the accessibility of your website, application, multimedia assets, digital documents, and software.

Electronic Lab Notebooks

Electronic Lab Notebooks can be used to record and document the research process and to manage digital research data.

Engage

The eText reader provides integrated access to publisher eTexts via Canvas, as well as access to other publisher-provided tools and resources – typically at a fraction of the print cost.

Faculty Engagement

Offers several evolving programs designed to foster the use of research-supported, technology-enhanced teaching approaches.

Honorlock

Honorlock is an automated proctoring solution that helps instructors foster academic integrity when providing remote assessments to students.

InfoLabs software

A list of the computer software for Windows 10 and macOS available at the computer labs.

IT Pre-College Outreach

Providing training for high-tech IT-related careers, preparing high school students for competitive university admissions and study through hands-on training, mentoring, leadership development, community service, and internship opportunities.

Kaltura MediaSpace (Video Hosting)

An easy-to-use interface for uploading, hosting and delivering media rich content, including instructional videos.

Learn@UW

The suite of centrally supported teaching and learning tools, including tools for learning management, web conferencing and media hosting.

Learner Engagement Analytics Dashboard (LEAD)

The Learner Engagement Analytics Dashboard (LEAD) is a course-level learning analytics dashboard that displays Canvas, Kaltura MediaSpace and Unizin Engage e-text data.

Mobile application development

DoIT can develop mobile apps for your academic, business, or research needs. Contact us to discuss your mobile app project.

MyUW

A platform that provides applicants, students, faculty, staff, advisors and instructors with a suite of integrated information resources that are tailored to their roles and interests.

MyUW-Madison Academic Application Development

We integrate academic applications and data, as well as develop applications for academic audiences that leverage the unique capabilities of MyUW.

Online Course Production

Providing assistance in the entire lifecycle of course development—from the conceptualization through development, focusing on activities and assessments aligned with learning outcomes.

Online training (LinkedIn Learning)

LinkedIn Learning provieds a full library of self-study software tutorials available anytime, anywhere. Formerly Lynda.com.

Piazza

A student-driven question and answer service that instructors can use for their courses.

Pressbooks

Pressbooks is a content authoring and hosting platform that faculty, staff and students can use to create eTexts.

Printing for students

Everything a student needs for printing at UW-Madison.

Software

No-charge software through our Campus Software Library.

Storage (File)

Easy to access, organize, manage and share your department's data in a single online location.

Surveys (Qualtrics)

Easily create surveys, collect and store data, and produce reports.

Teaching & Research Application Development

The Teaching & Research Application Development service creates applications to meet teaching, learning, and research needs.

Top Hat

A cloud-based student response system (SRS) that allows instructors to ask questions, take polls, give quizzes and receive feedback from your students during class.

Training for faculty and staff

Faculty and staff have access to a variety of technology classes to stay current on software programs. Check out the following training opportunities available.

Training for students

A variety of technology classes and custom training designed to meet the needs of faculty, students, staff, departments, and the public.

Turnitin

Turnitin is a web-based assignment evaluation tool that can be used by both instructors and students at UW-Madison.

UDOIT

The Universal Design Online Content Inspection Tool, or UDOIT (pronounced, “You Do It”), is a course accessibility checker integrated in Canvas.

Web Conferencing (Zoom)

Zoom is an enterprise cloud platform for video, voice, online meetings, screen sharing, chat and webinars. This enterprise web conferencing and distance learning application runs across mobile devices, desktops, telephones, and room systems.

 

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