University of Wisconsin–Madison
Distance learning

UW–Madison Zoom 101: Tips & Training

Basic instructions and resources for getting started with Zoom virtual classrooms and meetings. Continue Reading UW–Madison Zoom 101: Tips & Training

DoIT Help Desk Advisory

The DoIT Help Desk is experiencing high call volumes. We appreciate your patience. For immediate answers to most questions, please search our Knowledgebase.

Zoom | NetID | WiscVPN | MFA-Duo | Learn@UW | Outages

Please use email for non-urgent issues to leave phones open for urgent teaching and learning issues.

News

IT never sleeps. There’s always news to share. Here’s the latest from our digital campus and beyond.

Oracle database servers

Important upgrade: Oracle UWP1 database migration Sept 27

An extended outage is needed to complete this migration. See a list of affected applications. Continue Reading Important upgrade: Oracle UWP1 database migration Sept 27

DUO Multi-Factor Authentication

Deadline extended: New students must enroll in multi-factor authentication before Sept 30

Keep your information private and protect your digital identity. Enroll now to make sure you don’t lose access to your UW–‍Madison online content. Continue Reading Deadline extended: New students must enroll in multi-factor authentication before Sept 30

Kaltura logo

Kaltura MediaSpace Alternatives Available

Kaltura MediaSpace and the Kaltura Canvas integration are experiencing intermittent issues that may prompt instructors to consider using Webex, Zoom, Canvas or Google Drive as a temporary alternative. Continue Reading Kaltura MediaSpace Alternatives Available

Inclusive campus

Help us make a better, more inclusive digital campus for UW–Madison

Students: Improve the quality of your digital environment by joining the Student Experience Advisory Panel.  Continue Reading Help us make a better, more inclusive digital campus for UW–Madison

Adobe Creative Cloud

Instructors: Limited number of Adobe licenses for your students

There are a limited number of Adobe Creative Cloud and Acrobat licenses for use by students. Instructors, learn how you can provide access. Continue Reading Instructors: Limited number of Adobe licenses for your students

video players and screens representing volumes of streaming video

Research Cyberinfrastructure team helps researcher press play on YouTube study

As she studies how people consume science content online—from climate change to COVID-19—Kaiping Chen must analyze massive amounts of data. So she turned to the Research Cyberinfrastructure team for help. Continue Reading Research Cyberinfrastructure team helps researcher press play on YouTube study

Madison Wisconsin skyline over the Monona Terrace with Cybersecurity Forward shield logo.

Register for Cybersecurity Forward virtual presentations

Free online presentations run through Oct 7. Wednesdays, noon-1pm. Learn more and register. Continue Reading Register for Cybersecurity Forward virtual presentations

Female student wearing face mask in a computer lab

InfoLabs open with reduced services, but new alternative available

InfoLabs are reopening for fall with reduced locations and services. A new service temporarily allows students to access InfoLab software remotely. Continue Reading InfoLabs open with reduced services, but new alternative available

Webex virtual meeting in process

Webex updates improve your collaboration experience

Nearly a dozen improvements to the Webex interface make collaboration easier, faster and more intuitive. Continue Reading Webex updates improve your collaboration experience

Distance learning

Learning online: Technology tips & tools

Whether you’re participating in fully remote courses or just virtual course activities at UW–‍Madison, here’s some helpful info on learning remotely, both on and off campus. Continue Reading Learning online: Technology tips & tools

Person with cat on their lap working on a laptop

Technology for working remotely

Most of the tools you might need are easily accessible with an internet connection and your laptop (or home desktop computer). Continue Reading Technology for working remotely

Distance learning

Instructional Continuity website

As plans for the fall 2020 semester continue to evolve and new information becomes available, updates related to instruction will be added to the Instructional Continuity site. Continue Reading Instructional Continuity website

Campus IT Events