Professional looking employees happily using Cisco Duo 2-factor authentication.

The MFA-Duo prompt is getting a new look. Here’s what to expect

In early 2024, UW–Madison will update the Duo multi-factor authentication service. After the update, you might notice that the Duo security prompt looks a bit different.


IT never sleeps. There’s always news to share. Here’s the latest from our digital campus and beyond.

2024 loading screen on a circuit board

Looking ahead with optimism to 2024

From Lois Brooks, CIO: The UW–Madison IT community has much to look forward to in 2024.

Glitchy background image of campus with alert icon

Planned Event Management Service outage Jan 2024

The UW–‍Madison Event Management Service will undergo an extended service outage during the week of January 8, 2024 as part of a planned upgrade.

Compass on a computer keyboard

Sign up for UW’s IT Mentoring program

Sign-up deadline: Dec 15. Expand your network and gain all the benefits of mentoring by joining the 2024 cohort for the UW-IT Mentoring program!

Logo for the Information & Technology Leadership Conference

Provost Charles Isbell to join I&TLC 2023 for fireside chat

Register now to take advantage of this opportunity to learn from UW–‍Madison’s new academic leader on Dec 5.

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Have questions about reducing your Google Drive storage? We can help!

Get the answers to 3 of our most frequently asked questions. Over the quota and still need to reduce your storage? Take advantage of winter break for some spring... er... winter cleaning of your files.

A person is explaining something to another person while using laptop computers.

Call for proposals: 2024 Teaching & Learning Symposium

Are you exploring practices that will shape the future of teaching and learning, and improve students’ experiences? Share your work at the 2024 Teaching & Learning Symposium. Proposals due Jan 19.

Cup of tea next to laptop

Join us for ‘CommunITea’

Thursdays, 3:30pm via Zoom. A weekly event for IT and IT-adjacent folks to socialize with peers and connect in a relaxed, friendly atmosphere.

Zoom symbol sending out signals across Madison area

Virtual Office Hours with Lois Brooks

Fridays, 9:15am via Zoom. Join us for open discussion with UW–Madison’s chief information officer. Next special guest is Dec 1: Dr Missy Nergard, director of sustainability.

A busy UW–Madison street at night.

New computer kiosks provide needed access for late-shift workers

UW recently deployed a dozen workstations to provide computer access for 2nd and 3rd shift employees and address an equity issue identified by a campus shared governance group.

Decorated graduation cap that says, "Once a badger."

What happens to your email & other IT services after graduation?

Graduating this month? Congrats! But before "Pomp and Circumstance" plays, take a moment to walk through the steps you should take before your access to things like email, Microsoft 365, Google Workspace, Zoom, Box and Qualtrics changes.

touchscreen with computer repair icons

Repair options for personal computers & devices

'Tis the season for new tech toys. And it’s also perhaps a good time for a reminder about how the Help Desk can—and cannot—provide support for personal devices and computers.

Digital Accessibility Policy: implementation plan roadmap

UW–‍Madison approved the new Digital Accessibility Policyto replace the existing Web Accessibility Policy that was established in 2001. The new policy goes into effect on July 1, 2023. This roadmap tracks the implementation of the new policy over the life of the project.

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