Services
The most frequently viewed service pages for the calendar year to date, ordered by number of views per Google Analytics.
News
IT never sleeps. There’s always news to share. Here’s the latest from our digital campus and beyond.
Take control of your data during Data Privacy Week
Learn about data privacy and how to secure personal information online during Data Privacy Week. Jan 27 to 31.
No Virtual Office Hours Jan 17
No Office Hours Jan 17 due to the Martin Luther King Jr Day holiday weekend.
Fictional scenario, real results: Tabletop exercise helps IT community plan for crises
What happens when a global software bug strikes, rendering thousands of computers at UW–Madison useless—affecting classes and campus operations? 144 members of the university’s IT community gathered to brainstorm real-world solutions to simulated emergencies.
Preparing for the future means supporting our IT workforce
A message from Chief Information Officer Lois Brooks: The pace of technological change demands that we think strategically about how we support and develop our IT workforce across the university.
Support for Microsoft Office 2016 & 2019 to end Oct 14
If you’re using Microsoft Office 2016 or 2019, upgrade your device to a supported version as soon as possible. Using unsupported software can lead to potential security risks.
Interested in a cybersecurity career? Find out what it’s all about
Faculty, staff and students are invited to attend 2 sessions to learn more about our daily cybersecurity operations—and how you might create your own path to a cybersecurity career. Feb 19 & 26 via Zoom.
Help Desk reorganization: New team names, same great service
The Help Desk is moving away from “Level 1” and “Level 2” labels to team names that better reflect who they serve and what they do. This change will make it easier for the university community to connect with the right support team for their needs.
Safeguard university data together—new online course available
Learn how to properly handle and protect institutional data in “Data@UW—Data Governance and Responsible Use.” The 30-minute online course covers essential practices for managing everything from student records to financial information.
Use Top Hat to increase engagement and belonging in the classroom
Top Hat is a digital tool that allows instructors to engage students by soliciting real-time ideas and feedback, even in the largest lecture.
New guide helps university instructors harness generative AI
Check out the university’s new “AI Prompt Cookbook,” a practical introductory guide to help instructors create course content, brainstorm assignments and more.
2025 Cybersecurity Awareness Training available now
Register today! This annual training is required for all employees, including student employees.
Beware! UW–Madison Grad School phone scam
The UW–Madison Office of Cybersecurity and UW–Madison Graduate School are aware of a phone scam active on campus. The phone call “spoofs” the Graduate School phone number, which means that it appears to come from the Graduate School but does not.
Campus IT Events
- January
- January 16
- January 17
- January 17
- January 17
- January 17
- January 23
- January 24
- January 29
- January 31
- February
- February 7