Training
Online training
Free, self-paced tutorials available to students, faculty, staff.
Training for students
Free software classes & custom training. Workshops, 1-on-1 sessions.
Training for fac/staff
Free & affordable software training classes for faculty, staff.
Featured guides
Confused by all the IT requirements and choices? Consult these helpful guides to learn about options, processes, policies — all things UW-Madison IT.
5 steps for securing your computer
Five simple steps for securing your computer, to help you succeed at UW-Madison. Continue Reading 5 steps for securing your computer
Computers & equipment for students: What do I need?
Here is a list of essential and recommended technology you’ll want to have during your learning, whether virtual or on campus. Continue Reading Computers & equipment for students: What do I need?
DoIT payment options
There are several payment options when making purchases from DoIT. This guide will walk you through those options for both departmental and personal purchases. Continue Reading DoIT payment options
End of life software/products
Every product has a lifecycle. When software products reach what’s commonly known in the IT world as “end of life,” it no longer receives free security updates and fixes, software updates, or technical support. That leaves computers running that software easy targets for hackers, viruses, malware, data theft and data loss. Continue Reading End of life software/products
Gartner for Technical Professionals
Gartner for Technical Professionals is now available for free to IT staff across UW–Madison. This guide contains details on the services available and how to access them. Continue Reading Gartner for Technical Professionals
Getting started with email and calendar
Office 365 is UW-Madison’s central email and calendaring service, providing free @wisc.edu email addresses to faculty, staff and students. Learn about how to use Office 365 here. Continue Reading Getting started with email and calendar
Getting started with tech for faculty & staff
A robust array of IT services is available to UW-Madison faculty and staff. Follow these steps to get started using your technology on campus. Continue Reading Getting started with tech for faculty & staff
Getting started with tech for researchers
UW-Madison ranks as one of the most prolific research universities in the world. This guide is a high level overview of the technologies provided by UW-Madison that may help you with your research. Continue Reading Getting started with tech for researchers
Getting started: multi-factor authentication for faculty & staff
Protect your UW–Madison account with multi-factor authentication. Follow these steps to get started. Continue Reading Getting started: multi-factor authentication for faculty & staff
Getting started: Webex Meetings
Follow these steps to get started with Webex Meetings. Continue Reading Getting started: Webex Meetings
Getting started: Webex Teams
Follow these steps to get started with Webex Teams. Continue Reading Getting started: Webex Teams
Handling sensitive university data
While performing your UW-Madison job, you will likely come into contact with many types of information or data, some of which may be considered sensitive or restricted. It’s important to understand your responsibilities for handling this kind of sensitive information. Continue Reading Handling sensitive university data
How to manage slower internet & low bandwidth
Here is a list of essential and recommended technology you’ll want to have during your learning, whether virtual or on campus. Continue Reading How to manage slower internet & low bandwidth
How to securely connect to the UW network
This short and effective guide gives instructions on how to use FREE campus resources to help you protect your data while on the UW network. Continue Reading How to securely connect to the UW network
How to select, manage & protect your passwords
Hackers have dozens of tools at their disposal for cracking passwords. Simple passwords can be cracked in matter of seconds. Learn how to create strong passwords in this guide. Continue Reading How to select, manage & protect your passwords
Learning online: Technology tips & tools
Most UW–Madison resources are easily accessible with an internet connection, but others require some setup. Understand what you’ll need to do to access IT resources for learning remotely. Continue Reading Learning online: Technology tips & tools
Make it accessible
UW-Madison is required by law to provide technology and services that are accessible to all students, faculty and staff. This guide will answer some questions and point you to resources for ensuring accessible IT for all at UW-Madison. Continue Reading Make it accessible
Prove It’s You! multi-factor authentication for students
Protect your UW–Madison account with multi-factor authentication. Follow these steps to get started. Continue Reading Prove It’s You! multi-factor authentication for students
Reconfigure Office 365 email settings
Deploying 12,000-15,000 wireless access points across campus to improve wireless communication and offer the most current hardware to process this wireless traffic. Continue Reading Reconfigure Office 365 email settings
Resource guide for new IT staff
The University of Wisconsin‑Madison is committed to supporting new employees in successfully transitioning to our workplace. Here are some resources that will help. Continue Reading Resource guide for new IT staff
Resources for IT staff
The University of Wisconsin‑Madison is committed to supporting new employees in successfully transitioning to our workplace. Here are some resources that will help. Continue Reading Resources for IT staff
Safe computing when traveling abroad
Is there a trip abroad in your future? Read this to find out while preparing to leave, when out of the country and upon your return how to keep your accounts, devices and data safe. Continue Reading Safe computing when traveling abroad
Scams to avoid: protecting your online identity
This guide will help you protect your online identity by teaching you how to recognize and avoid phishing attacks and online scams. Continue Reading Scams to avoid: protecting your online identity
Securing your computer
UW-Madison’s Electronic Devices Policy requires all campus users to run anti-virus software, keep security patches updated and, whenever possible, maintain a dedicated firewall. This guide will help you. Continue Reading Securing your computer
Securing your mobile device
iPhone? Android? Windows? Regardless of which kind of mobile device you carry, thieves want it and hackers want what’s on it. Here are some steps to make sure that your mobile device and everything that’s on it stays safe. Continue Reading Securing your mobile device
Teaching with technology
UW‑Madison has a rich history of transforming teaching and learning through the use of technology. Discover the resources, services and terms needed to navigate the robust UW‑Madison learning technology ecosystem. Continue Reading Teaching with technology
Tech for new students: Where do I start?
We’re here to help you with technology so that you can get the most out of your time on campus. Get free technology consulting and hands-on support when something goes wrong. Continue Reading Tech for new students: Where do I start?
Tech Store transition guide
DoIT is implementing several significant changes, including closing the DoIT Tech Store and shifting how we provide Help Desk and repair services. Understand better how to navigate this transition. Continue Reading Tech Store transition guide
Technology for working remotely
Most UW–Madison resources are easily accessible with an internet connection, but others require some setup. Understand what you’ll need to do to access IT resources. Continue Reading Technology for working remotely
UW–Madison Zoom 101: Tips & Training
Basic instructions and resources for getting started with Zoom virtual classrooms and meetings. Continue Reading UW–Madison Zoom 101: Tips & Training
Web conferencing tools simplified
There are several web conferencing tools available to UW–Madison faculty, staff, and students. This document can help you determine which conferencing tool is best for you.