Online training
Free, self-paced tutorials available to students, faculty, staff.
Training for students
Free software classes & custom training. Workshops, 1-on-1 sessions.
Training for fac/staff
Free & affordable software training classes for faculty, staff.
Featured Guides
Confused by all the IT requirements and choices? Consult these helpful guides to learn about options, processes, policies — all things UW–Madison IT.
Have an idea for a new guide? Tell us about it.
Accessibility and User experience
Learn how to make make your webpages and documents more usable and accessible to all.
Accessible complex images
5 minutes to read | Last updated December 9, 2021 How to make complex images more inclusive and accessible.Complex images as described by W3.org, contain substantial information – more than can be conveyed in a short phrase or sentence. This guide will show examples (p.3) of writing text descriptions and alternative text for complex images,…
Accessible data visualizations
Data visualizations can be an effective way to communicate complex data sets by providing a visual representation of data through charts, graphs, and maps. Learn how to make them accessible to everyone.
Content design: planning, writing, and managing content
Best practices to plan, create, and manage digital content that is accessible, usable, and meet the needs of your audience at UW-Madison.
Create accessible documents
Follow these basic steps to increase the accessibility of your Word, PowerPoint, and PDF documents.
Create accessible KnowledgeBase content
How to create accessible content for KnowledgeBase pages.
Create accessible video and audio content
Learn more about when and how to make video and audio content accessible with captions, transcripts, and audio descriptions.
Developing accessible websites
Guidance for developers and content creators to design in conformance with web accessibility guidelines.
How to follow UW-Madison’s digital accessibility policy
Learn about the new UW-Madison Digital Accessibility Policy and how to follow it.
How to host inclusive hybrid meetings
A checklist and guidance to consider when planning a meeting that may include in-person and virtual participants.
Make it accessible
This guide will answer some of your questions and point you to resources for ensuring accessible IT for all at UW-Madison.
Tables
When to use tables and how to make them accessible.
UW–Madison Digital Accessibility Program
Digital Accessibility training, resources, and services to support making your content accessible.
What is accessible technology?
Learn what makes webpages accessible and how to get help with yours.
Administrative & Business
Guides about topics such as purchasing, policy and business processes.
DoIT Common Service Management Framework
The Common Service Management Framework is a set of tasks, templates, checklists, workflows, activity schedules, and other tools for those creating, implementing, and operating DoIT IT services. This framework is for Service Coordinators/Leaders to use to lead their service teams in implementing, managing and decommissioning services consistently across DoIT.
DoIT payment options
There are several payment options when making purchases from DoIT. This guide will walk you through those options for both departmental and personal purchases.
End of life software/products
Learn what happens when a product reaches its "end of life" and what you need to do when the version of the Windows operating system you're using reaches its end of life.
Gartner for Technical Professionals
Gartner for Technical Professionals is now available for free to IT staff across UW–Madison. This guide contains details on the services available and how to access them.
Handling sensitive university data
In your work you will likely come into contact with many types of information or data, some of which may be sensitive or restricted. Learn your responsibilities for handling this sensitive information.
Tech purchasing guide
Learn how to purchase computers and accessories through campus processes.
Communication & Collaboration
Learn about resources and IT services that facilitate institutional communication and collaboration needs.
Getting started: Webex App
Follow these steps to get started with Webex Teams.
Getting started: Webex Meetings
Follow these steps to get started with Webex Meetings.
Guide to website and web development services
Not sure what you need? This guide will help you find the the right services.
Guidelines, Best Practices, and Advice for UW-Madison IT Professionals
IT professionals at UW-Madison developed this resource. We recognize that having a shared set of guidelines, best practices, and advice helps us to better serve our users, our units, and the institution. If you identify as an IT professional, this guide is for you.
Reconfigure Office 365 email settings
Microsoft announced an upcoming security update that requires all Office 365 users to reconfigure their email logins on their various devices, a change that affects about 15% of UW—Madison email users.
Resource guide for new IT staff
The University of Wisconsin‑Madison is committed to supporting new employees in successfully transitioning to our workplace. Here are some resources that will help.
Resources for IT staff
The University of Wisconsin‑Madison is committed to supporting employee success. Here are some resources that will help.
UW–Madison Zoom 101: tips & training
Basic instructions and resources for getting started with Zoom virtual classrooms and meetings.
Web conferencing tools simplified
There are several web conferencing tools available to UW–Madison faculty, staff, and students. This document can help you determine which conferencing tool is best for you.
Computers & Equipment
Learn what computers & equipment you need and how to purchase them
Cellular service (mobile) pricing
This is pricing for University provided cellular service (mobile) for university use. More plans and vendors will be added as they become available.
Computers & equipment for students: what do I need?
Here is a list of essential and recommended technology you'll want to have during your learning, whether virtual or on campus.
Tech for new students: Where do I start?
We're here to help you with technology so that you can get the most out of your time on campus. Get free technology consulting and hands-on support when something goes wrong.
Tech purchasing guide
Learn how to purchase computers and accessories through campus processes.
Cybersecurity
Guides on Cybersecurity topics including security, data integrity, and compliance for institutional activities.
Four principles of cybersecurity
The Office of Cybersecurity has developed four information technology security principles. These principles are to assist the campus community with how to securely manage information and other assets.
Getting started: multi-factor authentication for faculty & staff
Protect your UW–Madison account with multi-factor authentication. Follow these steps to get started.
Guidelines, Best Practices, and Advice for UW-Madison IT Professionals
IT professionals at UW-Madison developed this resource. We recognize that having a shared set of guidelines, best practices, and advice helps us to better serve our users, our units, and the institution. If you identify as an IT professional, this guide is for you.
Handling sensitive university data
In your work you will likely come into contact with many types of information or data, some of which may be sensitive or restricted. Learn your responsibilities for handling this sensitive information.
How to securely connect to the UW network
This short and effective guide gives instructions on how to use FREE campus resources to help you protect your data while on the UW network.
How to select, manage & protect your passwords
Hackers have dozens of tools at their disposal for cracking passwords. Simple passwords can be cracked in matter of seconds. Learn how to create strong passwords in this guide.
Learn how to recognize and report phishing
Learn the tell-tale signs of a phishing attempt.
Prove it’s you! Multi-factor authentication for students
Protect your UW–Madison account with multi-factor authentication. Follow these steps to get started.
Resource guide for new IT staff
The University of Wisconsin‑Madison is committed to supporting new employees in successfully transitioning to our workplace. Here are some resources that will help.
Safe computing when traveling abroad
Is there a trip abroad in your future? Read this to find out while preparing to leave, when out of the country and upon your return how to keep your accounts, devices and data safe.
Securing your computer
Follow this guide's recommendations to help secure your computer from various threats.
Securing your mobile device
iPhone? Android? Windows? Regardless of which kind of mobile device you carry, thieves want it and hackers want what's on it. Here are some steps to make sure that your mobile device and everything that's on it stays safe.
Tech for new students: Where do I start?
We're here to help you with technology so that you can get the most out of your time on campus. Get free technology consulting and hands-on support when something goes wrong.
Tips for Safe Web Browsing
Protect your UW–Madison account with multi-factor authentication. Follow these steps to get started.
Remote Work and Study
Get help with the challenges of working and learning from home.
How to manage slower internet & low bandwidth
Here are some helpful tips for how to manage slower internet speed and low bandwidth.
How to securely connect to the UW network
This short and effective guide gives instructions on how to use FREE campus resources to help you protect your data while on the UW network.
Learning online: technology tips & tools
Most UW–Madison resources are easily accessible with an internet connection, but others require some setup. Understand what you'll need to do to access IT resources for learning remotely.
Tech resources for working & learning remotely
Check out this growing list of university resources for working and learning remotely.
Technology for working remotely
Most UW–Madison resources are easily accessible with an internet connection, but others require some setup. Understand what you'll need to do to access IT resources.
UW–Madison Zoom 101: tips & training
Basic instructions and resources for getting started with Zoom virtual classrooms and meetings.
Web conferencing tools simplified
There are several web conferencing tools available to UW–Madison faculty, staff, and students. This document can help you determine which conferencing tool is best for you.
Research
Get started using instructional technology and tools that support teaching and learning.
Getting started with tech for researchers
UW-Madison ranks as one of the most prolific research universities in the world. This guide is a high level overview of the technologies provided by UW-Madison that may help you with your research.
Software
How to find, use and procure software
End of life software/products
Learn what happens when a product reaches its "end of life" and what you need to do when the version of the Windows operating system you're using reaches its end of life.
Reconfigure Office 365 email settings
Microsoft announced an upcoming security update that requires all Office 365 users to reconfigure their email logins on their various devices, a change that affects about 15% of UW—Madison email users.
Tech for new students: Where do I start?
We're here to help you with technology so that you can get the most out of your time on campus. Get free technology consulting and hands-on support when something goes wrong.
Tech purchasing guide
Learn how to purchase computers and accessories through campus processes.
UW–Madison Zoom 101: tips & training
Basic instructions and resources for getting started with Zoom virtual classrooms and meetings.
Teaching & Learning
Get started using instructional technology and tools that support teaching and learning.
IT training for faculty and staff
Faculty and staff have access to a variety of free and affordable IT classes and tutorials. This guide will help you find training options right for you.
Teaching with technology
UW‑Madison has a rich history of transforming teaching and learning through the use of technology. Discover the resources, services and terms needed to navigate the robust UW‑Madison learning technology ecosystem.
Tech for new students: Where do I start?
We're here to help you with technology so that you can get the most out of your time on campus. Get free technology consulting and hands-on support when something goes wrong.
UW–Madison Zoom 101: tips & training
Basic instructions and resources for getting started with Zoom virtual classrooms and meetings.