Tech purchasing guide

Last updated December 12, 2023

Purchasing updates

Learn how to purchase computers and accessories through campus processes.

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Apple has been added as a punchout vendor through ShopUW+. A MD# can be used for purchase.


ShopUW+ is still your primary source for Dell computing needs.  A MD# can be used for purchase.

Microsoft Surface

Please find contact info below for Ray Sims, the Microsoft Rep who can assist you with questions regarding the purchase of Microsoft hardware.

Ray Sims | Microsoft Store Leader Mobile: (201) 725-0654

There is a NASPO contract (505ENT-O16-NASPOCOMPUT-10) available through DOA which allows for the purchase of Microsoft hardware by UW–‍Madison departments.

You can still use the NASPO contract for procurement authority but please be sure to obtain our negotiated pricing (or better) rather than the list price on the NASPO contract. It is always allowable to negotiate better pricing (on any contract at any time, UW, DOA, or anyone else’s contract) if you are able to do so, and to continue to use the underlying contract for procurement authority.

If you are a UW–‍Madison student, faculty or staff looking to make a personal technology purchase, you can shop at the UW Bookstore Tech Center.


Memory is available through the Staples and Dell punchouts on ShopUW+, payment with your MD#. B&H Photo also has RAM but as they are an external supplier, you will need a procurement card to order.

If you need help picking memory machine, your first step should be the Crucial configurator at Select “Upgrade your device” and proceed through the steps. Once you see a list of compatible products, copy the bolded part number and search with that on your vendor of choice. Do not use the Configuration ID.


MFA is being supported by the DoIT Walk-in Help Desk.  Anyone needing a replacement or new fob can purchase one there.

Peripherals & Accessories

ShopUW+ should be your first stop for peripheral purchases as they offer many peripheral items through several contracted vendors.

Primary peripheral vendors are Staples and Dell. You can order with your MD# through these vendors. B&H Photo is also available as an external supplier through Shop@UW (you will need to use a P-card as with all external suppliers). For items not listed on those sites, third party vendors such as CDW-G, NewEgg and Amazon are available for P-Card users but they should be a last resort. Shop@UW is working on adding former Tech Store suppliers as additional vendors. They will cover most products that you would likely need and reduce the need to go to external vendors.


Printers must be ordered through the mandatory state contract.

New purchase consulting: Please contact the appropriate vendor below for help choosing a model or getting a quote.

HP printer quote/ordering:

There are two options for purchasing HP printers:

Paragon Development Systems

Contact Amanda Herald or any member of the Education team at or call (800)-966-6090


Primary Contact: Steve Wendler, Account Executive • • (608) 279-7606

Alternate Contact: Jon Roehrig, Sales Director • • (920) 750-3635

Ricoh printer quote/ordering: Contact Curtis Keddie at or call (262)-785-5224. You can also contact Dennis Ritt at or call (608) 240-4606 for help.

See printer contract details.

Toner: Toner is available through contracted refurb vendor BuyOnPurpose on ShopUW+, just search for your printer model there. New toner is available at Staples on ShopUW+.

Site Licensed Software

The Campus Software Library remains the primary source of site licensed software for campus.   If there are titles you would like to see added, please email

Software for individuals

We are still able to provide departmental licensing.  Titles such as Endnote, Parallels, and Microsoft Select licenses can be purchased using a D# on the Software Order Form.


All VoIP products have been moved to ShopUW+ for purchase with an MD#.  Please search for “Cisco” or “VoIP” for the best results.

Frequently asked questions

Here are answers to questions you might have about tech purchases, Help Desk and repair services.

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Q: Where can I purchase software?

Software is available for UW–‍Madison departments to purchase on our Software Order Form. Site-licensed software is available on the Campus Software Library.

Q: Can I get my computer repaired at DoIT?

Please go to DoIT’s Repair service page for the most up-to-date information.

Q: Can I recycle my old personal computer equipment at DoIT?

Please go to the Electronics Recycling service page for the most up-to-date information.

Q: Will the Help Desk continue to be a provider of Local Registration Authority (LRA) credentials?

Yes, this service will continue to be provided by the Help Desk.

Q: What software is available?

The Campus Software Library will continue to provide access to university-licensed software for faculty, staff, and students.