University of Wisconsin–Madison

Repair

The DoIT Help Desk Repair service offers free software services such as virus detection and operating system re-installs for students’ personal devices. This service also facilitates departmental repairs through an external contracted vendor who is Apple and Dell warranty certified.

If your department is a Contracted Partner supported by DoIT Departmental Tech Support, users must contact Contract Partner Support to initiate a repair request. If you are unsure, please contact Contract Partner Support via methods listed on: https://kb.wisc.edu/departmentalsupport/

Locations

Benefits

  • Dell and Apple warranty and out-of-warranty repair facilitations for departmentally-owned computers
  • Free virus detection
  • Free operating system re-installs
  • Limited data transfer services

Getting started

Contact DoIT Repair, Monday through Friday, 7:45am to 5:00pm, or submit a repair request online.

Terms of use

View repair terms and conditions

Service category

DoIT Help Desk

1210 W. Dayton Street

608-264-4357

Contact us

Hours

Monday – Friday
7:45am to 5:00pm