Resource guide for new IT staff

The University of Wisconsin–Madison is committed to supporting new employees in their successful transition to our workplace, as well as supporting the university’s need to quickly enable new employees to achieve high levels of proficiency. Work with your local onboarding coordinator to get started.

• Sample onboarding coordinator checklist
• New employee onboarding – supervisor’s resource
• Sample email: announcing a new employee
• Tools & resources for campus IT staff

IT services catalog
Find many IT services supported and offered by campus providers.

Support
Contact the DoIT Help Desk or easily find technology support and information in the KnowledgeBase.

Contact your local IT staff to determine how your machine is managed.

Purchase software
UW-Madison provides no-charge software through our Campus Software Library.

Peer Partner
Select a Peer Partner to support you during your first few months on the job.

Get your Digital ID
UW-Madison has licensed software for Digital IDs that is easy to install and use. Best of all, use of the software is FREE!

Share your Office 365 Calendar with your group
Learn how to share your calendar with members of your unit or other users.

IT Committees and Groups
Some IT committees and groups recommend policy and advise the administration on community needs or concerns, while others foster subject matter expertise and networking opportunities.

Governance
Governance is an important aspect of UW-Madison leadership and planning. Campus governance and advisory groups provide advice and guidance on various aspects of campus technology.

User groups
To better represent our core missions of teaching and learning, research, and service, UW-Madison’s IT community engages with a variety of organizations and user groups.

Mentoring
The UW-IT Mentoring community allows current and new UW-Madison employees to establish a relationship with a peer that will enhance your skills, knowledge, and experience. Enjoy the freedom to choose a mentor from anyone on campus.

Others

• Information Technology Management Council (ITMC) considers information technology matters of common interest among UW institutions and addresses Systemwide issues.
• HIPAA local security coordinator — learn who the coordinators are in your unit.
• Seek out your UW-Madison Information Security Team (MIST) liaison.

• UW–Madison Box
• UW–Madison Google Apps
• UW–Madison Qualtrics
• Amazon Web Services
• Microsoft Azure
• UW-Madison Office 365
• View complete list of Office 365 features

The Chief Information Office (CIO) sponsors a number of training, development and presentation opportunities for UW-Madison staff. For more information on these, or to recommend or request CIO support for others, contact cio@wisc.edu.

• Development programs
• Off-campus training for IT professionals through New Horizons and Directions
• Firewall training
• Online training through LinkedIn Learning
• WiscIT Powered by Cherwell Training
• JIRA training
• KnowledgeBase training — The KnowledgeBase Team can work directly with the groups that host their own KB spaces to provide admin and author training when requested.

Purchasing Services provides the University with effective and responsive life cycle procurement practices. They will purchase professionally and redistribute, or dispose of property in the best interest of the University. Purchasing, materials distribution, and SWAP (Surplus With a Purpose) are all run through this office.

ShopUW+ Essentials
For office supplies, lab supplies, laptop and desktop computers, and other general needs, use ShopUW+.

• For general purchases under $5000 not available through Shop@UW, use your Purchasing Card (ProCard). Check to see if goods/services are on contract.
• Complete an External Requisition using the External Requisition Generator (in the Requisition and Number Generator Module on the Services tab in My UW) if Shop@UW or the procurement card cannot be used or the items are over $5000.
• Visit How to Purchase Goods and Services for a basic tutorial or contact a Purchasing Agent.

DoIT Numbers
Make your purchases using a single number assigned to account-specific funding information.

• Account-specific numbers can be used if a DoIT number is not an option. For information, contact DoIT Billing.
• Purchase orders for non UW-Madison departments, state agencies or other entities can be sent to: DoIT Billing, 1210 W. Dayton Street, Madison, WI 53706.

ProCards

• Purchasing Card (ProCard): VISA card assigned to a UW employee and tied to University funding.

Pre-approved IT vendors

• Shop@UW

Prior to making a purchase, get it pre-approved by your local purchasing department. You can also search existing contracts at Campus Purchasing.

For additional how-to information related to campus business processes, see Business Services’ help documents.

• Download free AntiVirus software
• Access restricted resources with WiscVPN
• Guide to securing your computer
• Submit spam or phishing attempts
• Securely connect to the UW network

• Copyright Infringement
• Electronic Devices Connected to the Network Policy
• IT Compliance Agreement
• Password Policy
• Password Standard
• UW System — Acceptable Use of Information Technology Policy
• Additional campus IT Policies

Your school, college or division may have additional policies.