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Resource guide for new IT staff

  15 minutes to read | Last updated June 26, 2017

The University of Wisconsin‑Madison is committed to supporting new employees in successfully transitioning to our workplace, as well as supporting the university’s need to quickly enable new employees to achieve high levels of proficiency. Work with your local onboarding coordinator to get started.

This guide is designed for IT staff who are just beginning their career at UW‑Madison. We can help get you connected to the IT tips and resources you need to be successful on campus. Welcome to UW-Madison!

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Orientation to UW IT Environment

The University of Wisconsin–Madison is committed to supporting new employees in their successful transition to our workplace, as well as supporting the university’s need to quickly enable new employees to achieve high levels of proficiency. Work with your local onboarding coordinator to get started.

Quick tips and resources for your first week

IT services catalog
Find many IT services supported and offered by campus providers.

Contact the DoIT Help Desk or easily find technology support and information in the KnowledgeBase.

Contact your local IT staff to determine how your machine is managed.

Purchase software
UW-Madison provides no-charge software through our Campus Software Library.

Peer Partner
Select a Peer Partner to support you during your first few months on the job.

Get your Digital ID
UW-Madison has licensed software for Digital IDs that is easy to install and use. Best of all, use of the software is FREE!

Share your Office 365 Calendar with your group
Learn how to share your calendar with members of your unit or other users.

Campus IT communities and groups

IT Committees and Groups
Some IT committees and groups recommend policy and advise the administration on community needs or concerns, while others foster subject matter expertise and networking opportunities.

Governance is an important aspect of UW-Madison leadership and planning. Campus governance and advisory groups provide advice and guidance on various aspects of campus technology.

User groups
To better represent our core missions of teaching and learning, research, and service, UW-Madison’s IT community engages with a variety of organizations and user groups.

The UW-IT Mentoring community allows current and new UW-Madison employees to establish a relationship with a peer that will enhance your skills, knowledge, and experience. Enjoy the freedom to choose a mentor from anyone on campus.


Getting started with Cloud Services

Professional Development

The Chief Information Office (CIO) sponsors a number of training, development and presentation opportunities for UW-Madison staff. For more information on these, or to recommend or request CIO support for others, contact

Purchasing guidelines

Purchasing Services provides the University with effective and responsive life cycle procurement practices. They will purchase professionally and redistribute, or dispose of property in the best interest of the University. Purchasing, materials distribution, and SWAP (Surplus With a Purpose) are all run through this office.

ShopUW+ Essentials
For office supplies, lab supplies, laptop and desktop computers, and other general needs, use ShopUW+.

DoIT Numbers
Make your purchases using a single number assigned to account-specific funding information.

  • Account-specific numbers can be used if a DoIT number is not an option. For information, contact DoIT Billing.
  • Purchase orders for non UW-Madison departments, state agencies or other entities can be sent to: DoIT Billing, 1210 W. Dayton Street, Madison, WI 53706.


Pre-approved IT vendors

Prior to making a purchase, get it pre-approved by your local purchasing department. You can also search existing contracts at Campus Purchasing.

For additional how-to information related to campus business processes, see Business Services’ help documents.

Cybersecurity Resources

Campus IT policies


Email the DoIT Help Desk or call 608‑264‑HELP (4357).