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Risk Management and Compliance (RMC)

RMC mission & vision

RMC mission

The RMC mission is to protect the confidentiality, integrity, and availability of university data and systems by providing consistent and meaningful risk assessments, by providing guidance to lessen identified risks. Through these assessments and recommendations, we minimize the impact of cybersecurity incidents to the university community and promote awareness of cybersecurity best practices.

RMC vision

The RMC vision is to establish a culture of cybersecurity awareness and continuous improvement on campus. We strive to be a trusted campus partner in the protection of UW’s information assets, by utilizing a formalized risk assessment program. Through collaboration efforts with campus partners, RMC will provide effective risk assessments, regulatory compliance, security metrics and risk mitigation guidance. We aim to enable the campus community to operate in a secure and reliable digital environment that supports the University’s mission.

Frequently asked questions (FAQ) for UW–‍Madison Risk Review Services

Four red dice spelling out the word 'RISK' in white letters

 

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  1. The first step in determining whether a risk assessment is needed is to identify the data classification. Guidelines are as follows:
    • Understand the level of risk associated with the data (level of sensitivity, value, and criticality) by referencing policies UWSA 1031 and UW-504.
    • Institutional data classification is determined by Data Stewards.
    • The Office of Compliance – HIPAA Privacy office determines the presence of PHI.
    • Research data is classified by the researcher as outlined in the Data Stewardship, Access and Retention Policy UW-4032.
  2. Public and Internal data generally do not need a risk assessment.
  3. When using Sensitive or Restricted information (SSN, PHI, FERPA, CUI etc.) AND
    • Before implementing new technologies (e.g., Public Cloud, Secure Storage) 
    • When onboarding new vendors         
    • When a significant change occurs (See “Assistance defining significant change”) 
    • As part of periodic routine reassessment 
  4. To meet regulatory requirements (e.g., HIPAA, CMMC, NSPM-33, Select Agent)
  5. To comply with UW Policy or other industry frameworks 
  6. After a security incident or breach 
  7. When collecting credit card information (PCI DSS)

If you are unsure whether a risk assessment is needed, submit an intake form in OneTrust for review. 

The Risk Management & Compliance (RMC) Team would suggest you follow these best practices for data security: RMC – Security Implementation Best Practices (CIS-Based Guidelines)

  • Providing supporting materials upfront, including SOC 2, CAIQ, HECVAT, and relevant architectural or data flow diagrams, as part of your risk assessment request, can greatly expedite the review.
  • Other examples of helpful supporting materials may include: privacy documentation, AI security documentation, vulnerability assessments, penetration test results, etc.
  • Is the service provider willing to sign a contractual agreement to share responsibilities to protect University data (e.g., BAA, DUA, SLA)?
  • The risk assessment process requires input from your team to reach completion. Lack of documentation or vendor responsiveness can lead to delays and a potential increase in overall assessed risk.

Security and regulatory frameworks are leveraged when assessing risk. They include, but are not limited to:

  • National Institute of Standards and Technology (NIST)
  • Center for Internet Security (CIS)
  • Open Web Application Security Project (OWASP) Top 10 / Top 10 for Large Language Model (LLM)
  • Payment Card Industry Data Security Standard (PCI DSS)
  • Health Insurance Portability and Accountability Act (HIPAA / Office of Compliance)
  • Cloud Security Alliance (CSA) – Consensus Assessments Initiative Questionnaire (CAIQ)
  • Tailored security controls relevant to the specific service or compliance requirements (e.g., CMMC, NSPM-33, GDPR)

  • Data Classification – related policies: UW-504, UWSA-1031
  • Regulatory requirements (FERPA, HIPAA, NSPM-33, etc.)
  • Privacy concerns, consent, and data disclosure and transparency
  • Business criticality and impact
  • Scope of data
  • Stakeholder expectations
  • Volume of data records
  • Phase of the project

  • Office of Cybersecurity – Leads the effort
  • Campus Partner (Faculty, Staff, Local-IT) – Support/Collaborate
  • Privacy and Security Coordinators/Officers (HIPAA) – Support/Collaborate – Clarify the classification of Protected Health Information (PHI) and advise on privacy considerations
  • Data, Academic Planning & Institutional Research (DAPIR) – Clarify the classification of non-PHI data
  • Office of Legal Affairs (OLA) – Additional privacy evaluations and review of non-disclosure agreements (NDAs)
  • Risk Executive or Delegate – Informed/Signatory

  • 1-3 months depending on the complexity and scope of the assessment, response time of the vendor, and the resources available from your team.
  • High demand for risk assessment work may delay the start of your project. These estimates apply once your risk assessment has been assigned to a risk analyst.

  • Formal documentation will be developed to capture the overall risk, which may include a Risk Report, Memo, Addendum, email, or other official artifacts.
  • Official documentation is distributed to key stakeholders, including the Risk Assessment Team, Cybersecurity Leadership, the HIPAA Security and Privacy Officer (HIPAA), and the designated Risk Executive.
  • The overall risk rating determines whether the formal documentation is shared for informational purposes or submitted for signature:
    • Inconsequential to Moderate – Email Risk Executive for informational purposes; signature not necessary.
    • Moderate-High to Critical – Schedule a formal Risk Executive Meeting (optional); signature through DocuSign is required by the Risk Executive.

  • The Requestor is responsible for acknowledging identified risks, which are tracked in the OneTrust Risk Register, and taking proactive steps toward their resolution.
  • Risk Owners are responsible for managing their assigned OneTrust risks and ensuring they remain current, enabling accurate and timely reporting to Risk Executives.

Risk Assessment Process is described below on the RMC webpage

 

Risk assessment process

To support the mission and vision of the University and the Risk Management and Compliance team, the process below details roles and responsibilities needed during the collaborative risk assessment process. Securing data for the University of Wisconsin–‍Madison is most successful when all stakeholders participate. Working jointly, we can maintain security compliance with standards, policies, laws, and regulations to protect sensitive information.

Planning then risk assessment then reporting then signatory
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Introductions

  • Scoping / Expectations
  • Acknowledgements

Kick-off Meeting

  • Timelines / Expectations
  • Personnel Inclusions
  • Task Assignments
ActivityMechanismDetailsParticipating Party;
Expected Action
Estimated Timeline
Low risk exception
(Optional)
EmailIf data used in the system is Public or Internal and research into the system is indicating low or low-moderate risks, an email can be generated to summarize the assessment results and recommend best practices for the campus partner, instead of a signed report. A copy of the email would be saved in the same way as a full report (i.e., in the same Secure Box location, using the same folder naming convention for tracking).Cybersecurity to lead1-4 hours
IntroductionsEmailThis email communication is meant to help prepare the Campus Partner for the risk assessment by discussing scope (e.g., assets, data classification, business impacts), expectations, and understanding of the process. This activity helps drive the agenda for the kick-off meeting.Cybersecurity to lead; campus partner to participate30 minutes
Kick-off MeetingVirtualThis meeting is intended to communicate the risk assessment process to the Campus Partner, set expectations, confirm the cadence of risk assessment sessions, and designate personnel to include in the process.Cybersecurity to lead; campus partner to participate1 hour

Risk Assessment Sessions

  • Security Controls
  • Security Gaps
  • Risk Scoring

Vulnerability Assessment (as needed)

  • Qualys Scans
  • Other Technical Testing
ActivityMechanismDetailsParticipating Party;
Expected Action
Estimated Timeline
Risk assessment sessionsVirtualThe risk assessment sessions are meant to identify security controls, determine potential security gaps, and discuss risk scoring (based on likelihoods and impacts). Some risk assessment sessions may include additional scoping conversations to validate the accuracy of assets being considered and reviewed.

Weekly meetings are preferred.  The complexity of the analysis will determine the number of meetings needed.

The expectation is for the Campus Partner to have availability and provide any documentation in advance. The risk assessment is  completed in collaboration with the Office of Cybersecurity to ensure clear understanding and assistance is made available as needed.

Cybersecurity to lead; campus partner to participate1-10 sessions
Vulnerability assessmentVirtualA vulnerability assessment scan is coordinated using campus tools.  Campus partners would provide IP ranges, coordinate timing and will review results. May not be needed or possible (based on assessment type).Cybersecurity to lead; campus partner to coordinate24 hours

Executive Report Drafting

  • Written Findings and Observations
  • Stored in Secure Box

Informal Review

  • Report Shared in Advance
  • Feedback and Changes
  • Confirmation of Findings
ActivityMechanismDetailsParticipating Party;
Expected Action
Estimated Timeline
Executive report draftingBox, emailA risk letter is created to document findings and observations and is stored in secure Box. Estimated timeline includes time to coordinate informal review.Cybersecurity to leadVariable: 3-5 business days
Informal reviewVirtualThe risk letter is discussed with the campus partner before it reaches the risk executive or other risk delegate.  The meeting is set up to discuss feedback, incorporate feedback into the report and validate that findings are understood.Cybersecurity to lead; campus partner to participate1 hour

Internal Review

  • Cybersecurity Review
  • CISO/Delegate Signature

Formal Review

  • Risk Executive Hand-off
  • Risk Executive Feedback

Risk Executive Signature

ActivityMechanismDetailsParticipating Party;
Expected Action
Estimated Timeline
Internal reviewVirtualThe Office of Cybersecurity analyst and leadership will review final risk score results, gather feedback from the HIPAA Security and Privacy Officers for PHI assessments, and sign the report for presentation to the campus partner.Cybersecurity to leadVariable: 3-14 business days
Formal reviewVirtualThe Office of Cybersecurity will present the final report in advance of a discussion or meeting with the campus partner.  This meeting allows for discussion of  findings and opportunities for the campus partner to plan for future activity to reduce risk.  Once there is a mutual understanding and acknowledgement of the risk, the Office of Cybersecurity will ask the campus partner to sign the report.Cybersecurity to lead; campus partner and risk executive to participate1 hour
Risk executive signatureDocuSignThe Risk Executive or delegate is sent a signatory request via DocuSign, which is integrated with secure Box.Cybersecurity to lead; risk executive to respond/sign1-4 business days

Addressing risks in OneTrust and documenting treatment actions taken to reduce risk will complete this process. Best security practice is to dedicate resources to continued risk management.

Service Owners, in collaboration with their IT support staff, should address all risks identified during this process, to further secure data where and to the extent resources permit. Should this system undergo any significant changes, please reach out to The Office of Cybersecurity for a risk assessment (See below). Results presented during the risk review process are not an approval/denial of the use of analyzed technologies. Results presented outline the continued risk of use of this technology in its current state. UW–‍Madison encourages a continual focus on securing data which requires the review and remediation of all risks as an ongoing activity.

Campus partner resources

Find additional resources to assist with the interpretation and evaluation of risk for services used on the UW–‍Madison campus.

Data classification

Three folder icons

Classifying data allows Cybersecurity a clearer vision of the data type to be included in an assessment. Campus partners should understand the security necessary to protect their data because each data type has its own security requirements.

Determining and rating risk

When calculating risk, the Office of Cybersecurity will always rely on the ability to trust the risk math.