DoIT Departmental Support provides flexible and cost-effective IT support for departments and organizations at UW–Madison. Support options range from computer security to full-service desktop support. Our staff also support short and long-term technical projects to meet the diverse and growing needs of campus.
How can we help?
- A full range of IT support options, including user administration, device procurement, management, & security, application management & patching
- Options for service levels that fit your unique needs and budget
- A VIP Help Desk for assistance via phone, chat and email
- IT needs assessments
- Backup support for your existing IT staff
- And more…
Design and build a hybrid conference room solutions that provides an intuitive and consistent audiovisual experience.
Endpoint Management allows campus units to secure their endpoints with centralized HCL BigFix and VMware Workspace ONE infrastructure.
Event Management Service provides access to Accruent’s EMS product—a resource management solution for scheduling, managing, and reporting on departmental room resources.
Offering easy solutions for faculty, staff and departments to track and manage printing in your department, computer lab or office.
DoIT’s Windows OS Deployment Service is a flexible, cost effective solution that UW–Madison departments may use to deploy Windows Operating Systems and accompanying applications to new and existing departmentally owned systems.