Last updated October 20, 2022
Most UW–Madison resources are easily accessible with an internet connection. Here’s what you’ll need to do to access IT resources that will help you do your job remotely.
Looking for IT resources to help you learn remotely? Go to this guide for university students.
- Do you need a headset? Test your home webcam if you plan to use one. Forward your VoIP calls to another phone number.
- Make sure you can access your files. Put important files on your SharePoint team site, G Suite or Box. Researchers have ResearchDrive (NetID login required), Electronic Lab Notebook and file storage as options too. If you work with sensitive data, review our guide on handling sensitive data.
- If you plan to use your personal computer to work remotely, make sure you know how to access your email or other Microsoft Office tools.
- If you need to access services that require Virtual Private Network (VPN), download and install the Palo Alto GlobalProtect software and set up and test VPN access from home
- If you will need remote access to your campus computer (most employees won’t), consult the DoIT Help Desk or you department’s IT representative.
- Be prepared! Test access to your equipment and resources at home before the need arises, and contact us if you have questions or issues. If you do not have equipment at home that meets these standards, please consult with your supervisor.
Work resources from off-campus
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Access your email
Using any web browser, access your email by logging in to MyUW With your NetID login and password. See the Getting Started with Office 365 for details.
You can also use the Microsoft Outlook application. Outlook should already be installed on your university-owned machine. If you are using your personal machine, learn how to install Outlook.
Connect with colleagues: online meetings, calls and text chat
There are a number of web conferencing tools available to UW–Madison faculty, staff, and students. Go to this KB page to compare the major features of 5 web conferencing tools: Blackboard Collaborate, Blackboard Collaborate Ultra, Adobe Connect, Google Meet, and Cisco Webex.
See the following knowledgebase pages to help you stay safe when working at home.
- Campus tools to work remotely
- How to stay safe online while working remotely (NetID-protected)
Multi-factor authentication with Duo
Many UW–Madison services and webpages, such as MyUW, require using multi-factor authentication to complete your login. We require the Duo Mobile app to complete logins. You’re probably already using MFA-Duo, but if not, see our multi-factor authentication guide to get started.
If you require access to specific applications not listed or need help with these services, please contact the DoIT Help Desk or your department IT representative. We’re here if you need us.