University of Wisconsin–Madison

Category: IT News

Help Desk reorganization: New team names, same great service

The Help Desk is moving away from “Level 1” and “Level 2” labels to team names that better reflect who they serve and what they do. This change will make it easier for the university community to connect with the right support team for their needs.

Safeguard university data together—new online course available

Data is a valuable, vital asset. At UW–Madison, we use institutional data for many things including to make decisions that improve student experiences, open the door to new discoveries, and increase operational effectiveness.

Use Top Hat to increase engagement & belonging in the classroom

Top Hat is a digital tool that allows instructors to engage students by soliciting real-time ideas and feedback, even in the largest lecture.

New guide helps university instructors harness generative AI

Check out the university’s new “AI Prompt Cookbook,” a practical introductory guide to help instructors create course content, brainstorm assignments and more.

2025 Cybersecurity Awareness Training available now

Register today! This annual training is required for all employees, including student employees.

Strengthen your IT leadership skills at virtual workshop

Audit your leadership journey and identify skills driving your success in this interactive virtual workshop from the Information Technology Leadership Development Program. Jan 13, noon to 1pm via Zoom.

Beware! UW–‍Madison Grad School phone scam

The UW–‍Madison Office of Cybersecurity and UW–‍Madison Graduate School are aware of a phone scam active on campus. The phone call “spoofs” the Graduate School phone number, which means that it appears to come from the Graduate School but does not.

Meet Gemini, Google’s conversational AI chatbot

Google Gemini can help you draft text, summarize documents, create images, write code and more. Sign in with your UW Google Workspace account and start exploring what this smart tool can do.

Information & Technology Leadership Conference 2024 recordings now available

Whether you attended the I&TLC and want to revisit specific sessions or missed the event entirely, you can now access our recordings and resources.

Winter grads: Here’s how to make sure your name is correct on your diploma

Visit profile.wisc.edu to check how your name will appear on your diploma and the winter commencement program—and fix any issues. Deadline to update your name for your diploma: Dec 22.