The DoIT Help Desk has reduced hours over UW–Madison’s spring recess. Please make note of these changes—and enjoy your break!
- The Level 1 Help Desk provides free tech support and troubleshooting help to students, faculty, staff, emeriti and affiliates.
- The Level 2 Help Desk offers departmental tech support to contract partners (formerly VIPs) on campus.
| Date | Onsite (1210 W Dayton St) | Level 1 Help Desk (email/phone/chat) | Level 2 Help Desk |
|---|---|---|---|
| Sat, Mar 23 | Closed (Onsite Help Desk isn’t open on weekends) | noon to 5pm | Closed (Level 2 Help Desk isn’t open on weekends) |
| Sun, Mar 24 | Closed | noon to 5pm | Closed |
| Mon, Mar 25 | 7:45am to 5pm | 7am to 6pm | 7am to 6pm |
| Tue, Mar 26 | 7:45am to 5pm | 7am to 6pm | 7am to 6pm |
| Wed, Mar 27 | 7:45am to 5pm | 7am to 6pm | 7am to 6pm |
| Thu, Mar 28 | 7:45am to 5pm | 7am to 6pm | 7am to 6pm |
| Fri, Mar 29 | 7:45am to 5pm | 7am to 6pm | 7am to 6pm |
| Sat, Mar 30 | Closed | noon to 5pm | Closed |
| Sun, Mar 31 (standard hours resume) | Closed | 7am to 11pm | Closed |