University of Wisconsin–Madison

Author: Corissa Runde

Behind the Redesign: Reimagining The Commons

At the April UW Design Community session, the design team at the Nelson Institute shared the story behind the redesign of their flagship publication.

How to reactivate Duo on a new phone if you drop it in the ocean (or Lake Mendota)

Accidents happen — whether you plan to be near or far this spring break. Find out how to reactivate Duo on a new device. And it’s always a good idea to generate a list of backup codes, just in case.

Learn@UW Newsletter, week of Feb 13

What’s happening Honorlock – Update, February 17 On Tuesday, February 17, Honorlock will release an update for web application (10.45.0) and the extension (6.68.0). The process will start at 7:00 a.m. (CT), and is expected to run one hour, with no downtime. Notable improvements include a fix to a problem encountered when launching Chrome, and …

The ‘Human Edge’ of AI: Top 10 list explores turbulent times for higher ed

2026 EDUCAUSE Top 10 panelist and UW–‍Madison Chief Information Officer Didier Contis shared his insights to help create this must-read list. Find out what technology leaders will focus on in the year ahead—and join a Dec 3 webinar to dive deeper.

How to clear your cache & cookies

Does the sunshine and unseasonable temps put you in the mood for a little spring cleaning? Clearing your cache and cookies from time to time is good “tech hygiene.” And it can also help you troubleshoot when your device is running slowly or you’re having trouble with an app.

Fictional scenario, real results: Tabletop exercise helps IT community plan for crises

What happens when a global software bug strikes, rendering thousands of computers at UW–‍Madison useless? 144 members of the university’s IT community gathered at Union South to brainstorm real-world solutions to simulated emergencies.

CIO Lois Brooks to retire

Brooks’ 6-year tenure as chief information officer and vice provost for information technology follows an impressive 40-year career in higher education IT.

Get helpful tech tips & learn something new in the KB

Lose your phone and need a temporary Duo passcode? Not sure how to clear your cache—or why you should do it? Find answers to these problems—and a host of helpful tips—in the Help Desk KnowledgeBase.