Our IT service management (ITSM) tool, WiscIT, will reach end-of-life Dec 17, 2026. So we’re kicking off an exciting new project to move to Ivanti’s Neurons platform. Learn more about the project goals and timeline—and how you can participate.
ITSM Tool Replacement Project
DoIT’s IT service management (ITSM) tool is a crucial part of IT service delivery and enables functions of the DoIT operational framework. Cherwell, the software that runs our ITSM tool known as WiscIT, will reach end-of-life on December 17, 2026. We will need to replace Cherwell to maintain DoIT essential IT service management functions.