DTS Portal update coming July 29
DoIT Departmental Tech Support Contract Partners: The DTS Portal is getting a new, modern design. Learn more about the change and what to expect.
By Brianna Kuhn
The DoIT Departmental Tech Support (DTS) Portal is getting a new, modern design. The updated portal will go live on Wednesday, July 29, 2026.
What to expect
- The portal will open on a new landing page with a new design.
- You will log in to the portal with your NetID.
- The existing forms on the DTS portal will remain the same.
- There may be a brief outage during the transition as we connect the existing URL to the new interface.
How to access the DTS Portal
You can continue to access the DTS Portal using the existing URL. Existing bookmarks will still work after the transition.
Before accessing the portal, you will be prompted to sign in. Select “Sign In with NetID to Login” and log in with your NetID credentials to access the portal.
If you access the portal through the main DoIT support website, select the Departmental Tech Support button to access your dedicated support portal.
Why are we making this change?
Our current IT service management tool will no longer be supported after December 2026. This update ensures we can continue providing reliable service.
Next steps
The new portal launches Wednesday, July 29, 2026. We will send a follow-up email the week after to ensure a smooth transition.
Questions?
If you have any questions, please email Christine Herrin or Thad Molling. We greatly appreciate your ongoing partnership and are proud to provide IT support to your unit.