UW–⁠Madison Information Technology
Connecting & supporting our digital campus

Don’t forget, DoIT is here to help!

Posted by Daniel Schultz on January 20, 2019

This article was published on January 20, 2019 and has not been updated since. It remains published for archival purposes, but its subject matter may be out of date.

Dear DoIT VIP Customer:

As we enter into the fall semester, we wanted to take an opportunity to remind you that DoIT is here to help with your technology needs. To view all of the ways to contact DoIT for support, please click here.

Additionally, based on the insights and feedback of our customers, we have made it easier for you to get tech help right from your computer. Computers supported by DoIT Departmental Support have “IBM BigFix” which allows you to not only contact DoIT when you need help, but also offer a list of software you can install onto your machine. For more information on Departmental Support’s Self-Service options, click here.

As with many entities across campus, DoIT receives high ticket volume during the start of the fall semester.  Please know that DoIT technologists work hard to deliver a high level of service and will prioritize requests appropriately in order to meet service demand. We appreciate your service as we embark upon a new semester at UW–‍Madison.