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Having tech trouble? Contact the DoIT Help Desk

When tech problems interrupt your workday or study session, you don’t have to troubleshoot alone. The Division of Information Technology (DoIT) Help Desk is your first stop for fast, reliable tech support.

The Help Desk provides support to faculty, staff and students on general computing issues and various UW applications. You can visit the Onsite Help Desk in Computer Sciences or connect with them via phone, email or live chat. Visit their website for more information about services and ways to get support.

Support for Contract Partners

Contract Partners can contact the Contract Partner Support Help Desk via email, phone or live chat, or by submitting a request through the Departmental Tech Support portal. See the support options KB article for more details.

Additional resources

  • Help Desk KnowledgeBase (KB): Use the keyword-based search function to find more information, including technical documents, instructions, policies and procedures.
  • Outages page: Check the outages web page to see the latest information about service outages and planned maintenance.