Red clock on a table with fall colored leaves, apples, and a pumpkin.

DoIT Help Desk hours over Thanksgiving recess

The DoIT Help Desk has reduced hours Nov. 26 to 29 for UW–Madison’s Thanksgiving recess. Check the schedule below to plan ahead.

  • Onsite support is closed all four days.
  • Phone, chat and email support are available Friday through Sunday.
  • Contract Partner Support is available Friday only.

Onsite Help Desk — closed Nov. 26 to 29

The Onsite Help Desk at 1210 W. Dayton St. will be closed during Thanksgiving recess from Nov. 26 through Nov. 29.


General Help Desk — closed Nov. 26

Free tech support by phone, chat and email for students, faculty, staff, emeriti and affiliates. All times are Central Time.

  • Thursday, Nov. 26: closed
  • Friday, Nov. 27: open 7 a.m. to 6 p.m.
  • Saturday, Nov. 28: open 7 a.m. to 11 p.m. (standard hours)
  • Sunday, Nov. 29: open 7 a.m. to 11 p.m. (standard hours)

Contract Partner Support — closed Nov. 26

Tech support for contracted university departments. All times are Central Time.

  • Thursday, Nov. 26: closed
  • Friday, Nov. 27: open 7 a.m. to 6 p.m. (standard hours)
  • Saturday and Sunday, Nov. 28 and 29: closed as usual