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Protect yourself from phishing scams

Phishing scams are on the rise. It’s important that we’re cautious when it comes to digital security — and to remain aware of potential phishing scams, their warning signs and what to do if we get caught in one.

What is phishing?

Phishing is a form of fraud in which a scammer tries to get you to reveal personal, financial or confidential information by pretending to be a reputable entity through electronic communication. A phishing attempt tries to entice you to open an attachment or click a link to a site that appears legitimate. Even if the request looks genuine, be skeptical.

Here are some warning signs of a phishing attempt:

  • The message is unsolicited and asks you to update, confirm or reveal personal information (e.g., full Social Security numbers, account numbers, NetID, passwords, protected health information).
  • The message creates a sense of urgency.
  • The message has an unusual “from” address or an unusual “reply-to” address; it may also come from a compromised “@wisc.edu” address.
  • The message may not be personalized. Valid messages from banks and other legitimate sources usually refer to you by name.
  • There may be grammatical errors.

How to report a phishing attempt?

Outlook users:

To report phishing emails received via Outlook, click the “Report Suspicious” button on the toolbar/ribbon located within your email app. This action will send the questionable email to our security team for review.

Non-Outlook users:

If you are using any non-Microsoft email client (eg, Thunderbird, Apple Mail, Android/iOS native mail, etc.), you will not see the “Report Suspicious” action button. However, it is still possible to report the message as spam/phishing by forwarding it to report-spam@doit.wisc.edu.

What else?

For additional information on how to avoid phishing, smishing or other forms of scams, check out the following articles: