Laptop with First Aid Cross on it

Find your way around the redesigned DTS Portal

By

Nick Heynen

The redesigned Departmental Tech Support (DTS) Portal launched on July 29. Visit the DTS Portal to see the new design and submit your requests.

What’s new

  • The portal opens on a new landing page with a modern design.
  • You log in to the portal with your NetID.
  • The existing forms on the DTS Portal remain the same.

How to access the DTS Portal

Access directly

  1. Go to go.wisc.edu/dtsportal
  2. Select “Sign in with NetID Login” to log in
<span aria-label="Wiss-kit">WiscIT</span> portal login page with "Sign in with NetID Login" highlighted

Access via WiscIT

From the WiscIT Self Service Portal, select Departmental Tech Support.

WiscIT portal page with "Departmental Tech Support" option highlighted

Note: Make sure you update any saved bookmarks or reference documents that point to the outdated portal URL.

To ensure you reach the portal from now on, use this URL: https://go.wisc.edu/dtsportal

Why we made this change

The university will stop supporting the previous IT service management tool after December 2026. This update ensures that DTS can continue providing reliable service.

Getting help

DTS staff are adapting to the new ticketing system. We appreciate your patience as we settle in.