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How To Change Your Net ID Account Recovery Questions

A step-by-step walk-through for changing your NetID account recovery questions:

Note: These recovery questions are also used for generating a Duo bypass code.

Log into the NetID Account Modification Tool

Net ID login screen

Change Account Recovery Questions

  • It is recommended that once a year you update your NetID Password Recovery Questions.
  • This section allows you to delete existing questions and/or add new questions for account recovery purposes. Once you have modified your questions, click the Set Password and/ or Questions button on the page to save the changes then click the Modify Account button at the bottom of the page to submit changes.

Net ID: Set recovery questions

Viewing NetID Account Modification Summary Page

  • After the Modify Account button is pressed, a summary page will show the changes that were made.

Net ID account modifications summary page