The Help Desk is moving away from “Level 1” and “Level 2” labels to team names that better reflect who they serve and what they do. This change will make it easier for the university community to connect with the right support team for their needs.
IT News
Safeguard university data together—new online course available
Learn how to properly handle and protect institutional data in “Data@UW—Data Governance and Responsible Use.” The 30-minute online course covers essential practices for managing everything from student records to financial information.
Use Top Hat to increase engagement & belonging in the classroom
Top Hat is a digital tool that allows instructors to engage students by soliciting real-time ideas and feedback, even in the largest lecture.
New guide helps university instructors harness generative AI
Check out the university’s new “AI Prompt Cookbook,” a practical introductory guide to help instructors create course content, brainstorm assignments and more.
2025 Cybersecurity Awareness Training available now
Register today! This annual training is required for all employees, including student employees.
Learn@UW Newsletter, week of December 20
What’s happening? Honorlock – Enhanced Session Viewer Honorlock released an update to its Session Viewer. The feature will now open in a new tab, facilitating easy review of exam flags with a side-by-side screen view. …
Beware! UW–Madison Grad School phone scam
The UW–Madison Office of Cybersecurity and UW–Madison Graduate School are aware of a phone scam active on campus. The phone call “spoofs” the Graduate School phone number, which means that it appears to come from the Graduate School but does not.
Meet Gemini, Google’s conversational AI chatbot
Google Gemini can help you draft text, summarize documents, create images, write code and more. Sign in with your UW Google Workspace account and start exploring what this smart tool can do.
Information & Technology Leadership Conference 2024 recordings now available
Whether you attended the I&TLC and want to revisit specific sessions or missed the event entirely, you can now access our recordings and resources.
Winter grads: Here’s how to make sure your name is correct on your diploma
Visit profile.wisc.edu to check how your name will appear on your diploma and the winter commencement program—and fix any issues. Deadline to update your name for your diploma: Dec 22.