Catch up on progress as we prepare to transition from Cherwell to Ivanti’s Neurons cloud platform. At the next Service Management Subteam meeting, get project updates and a demo of service requests. Sep 10, 1pm via Teams.
Systems Engineering & Operations
Systems Engineering & Operations (SEO), the infrastructure and operations unit for DoIT, provides physical and virtual hosting, storage, backup and database infrastructure for university needs, including research computing resources. Additionally, the Digital Publishing and Printing Service offers full-service digital media and a wide range of printing services for campus.
ITSM Tool Replacement Project progressing
WiscIT will reach end-of-life Dec 17, 2026—so we’re transitioning to Ivanti’s Neurons cloud platform. Catch up on progress and join the Service Management Subteam to engage with the project. Sep 10 via Teams. Topic: service request demo.
ITSM Tool Replacement Project underway
Our IT service management (ITSM) tool, WiscIT, will reach end-of-life Dec 17, 2026. So we’re kicking off an exciting new project to move to Ivanti’s Neurons platform. Learn more about the project goals and timeline—and how you can participate.