University of Wisconsin–Madison

Category: User Services

User Services provides Help Desk support, computer repair, open computer lab support, technology-use consulting, departmental support and educationally discounted product purchasing.

May 2024 BigFix patch notes

May 21 is our monthly patch day. We will be applying various OS and application updates to managed computers.

Endpoint management service roadmap

An “endpoint” is a device that communicates back and forth with a network—including desktops, laptops, servers and smartphones. This project is critical to reducing threats to university networks. Learn about the many strides we’ve made since the fall 2020 kickoff.

Reshaping the Google Workspace service: office hours

Next session: Apr 9, 11am via Zoom. Have questions about managing storage in your Google My Drive or shared drive? Stop by office hours to talk with the project team.