IT projects and strategic initiatives are high-impact and cover a wide range of scope and reach. Projects and initiatives are undertaken in support of furthering the university mission of teaching, research and outreach. Projects and initiatives are centered in both the Division of Information Technology and distributed university IT departments.
Project websites & pages
1Password
The University of Wisconsin–Madison, like many organizations, faces significant challenges related to password management. The 1Password project delivers a more secure Password Manager solution and superior user experience for faculty, staff and students. It also enables us to provide a trusted campus solution to centralize password management, enhance security, and improve operational efficiency.
CSSC Data Center and Supernode Relocation Study
The purpose of this project is to formally hire a space location consultant and a data center facility size and design consultant to provide recommendations for the future location, size and design of the CSSC supernode and adjacent Computer Science data center space.
Gutenberg Transition
DoIT's WiscWeb team and the Office of Strategic Communication’s Digital Strategy team are collaborating to develop a future block-based (Gutenberg) UW Theme and transition all current WiscWeb sites to the new theme. Block editing introduces a fundamental change to WordPress, offering greater flexibility, drag-and-drop design tools and pre-built patterns for creating dynamic layouts. This upgrade will support a more modern, user-friendly and accessible web experience for the university community.
Network modernization
Current network segmentation has scaling and flexibility limitations and is not ready for Smart Access micro-segmentation requirements. Resolution: Evaluate more modern and flexible alternative network separation (segmentation) options to improve network segmentation scalability, reliability, flexibility, and programmability.
Active Directory Migrations Program
The Active Directory Migrations Project is a multi-year initiative to centralize the university’s distributed directory environments into one Campus Active Directory (CAD) environment.
ERP Ancillary Systems Program
The UW–Madison ERP Ancillary Systems Program is currently being developed in partnership with ATP and other university stakeholders to review the more than 500 systems that currently interact with financial or HR data from PeopleSoft and ensure that, when the switch is made to Workday, their work continues, uninterrupted.
IT Service Excellence Program
Individual service teams have independently managed customer databases, service eligibility, usage tracking, billing, and more–which has led to fragmented user experiences and duplicated efforts. With the imminent end-of-life of Cherwell, our current ITSM tool, along with the migration of HR and billing functions to Workday, there's an urgent need to explore new IT Service Management and complementary tools. An IT Service Excellence program aims to take advantage of this opportunity by making incremental improvements to how we deliver and administer our services. The first project in the program is the ITSM Tool Replacement project.
Smart Access Program
The Smart Access Program is a multi-year initiative designed to bolster UW–Madison's cybersecurity infrastructure and reduce risk by adopting a Zero Trust Architecture (ZTA) framework.
Administrative Transformation Program
The Administrative Transformation Program (ATP) is on a mission to rebuild finance, human resources, and research administration systems and services at every institution within the University of Wisconsin System. The goal is to reduce the complexity of the current administrative environment and refocus valuable staff time on UW’s mission of education, research, and outreach.
Firewall Administration Project
This project focuses on establishing best practices for firewall administration, providing training, and evaluating potential tooling to enhance network security and consistency. By minimizing inconsistencies in firewall administration, the project aims to reduce complexity, ensure adherence to UW–Madison and UW System policies (such as Policy 1038), and promote a standardized and secure network environment.
ITSM Tool Replacement
DoIT’s IT service management (ITSM) tool is a crucial part of IT service delivery and enables functions of the DoIT operational framework. Cherwell, the software that runs our ITSM tool known as WiscIT, will reach end-of-life on December 17, 2026. We will need to replace Cherwell to maintain DoIT essential IT service management functions.