The mission of Primary Tech Partners is to provide two-way communication between DoIT and one designated technology person in each department.
The typical Primary Tech Partner (PTP) is an ISP or System Administrator-level staff person, not necessarily an administrator or manager. Those who apply to become a PTP will need to have their department manager or director confirm them as the department’s primary contact. An automated confirmation procedure is included as part of the registration process.
Primary Tech Partners:
- Will be among the first to be notified via phone and/or email through a unique list in WiscAlerts (RAVE) in the event of an IT emergency (e.g., campus network, email or other broad-based emergency)
- Have access to second level technical support through Help Online
- Exchange emails regarding policy-level issues
Individuals may also join the regular Tech Partners list serve, although most campus IT announcements are sent to both lists.
See the UW events calendar to search for technical presentations and tech group meetings.
Should you become a Primary Tech Partner, you agree to serve as the designated technology contact in your department. As such, you will be contacted via telephone and/or email (if applicable) in the event of a campus technology emergency. You are encouraged to have voice mail on your work phone to ensure receipt of voice messages if your phone is busy, etc., as voice messages will be critical if the network is down.
You will also receive test messages to assure that the broadcast system is working properly and to confirm that your contact information is up to date.
There are no regular meetings scheduled for Primary Tech Partners.