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Box Sync to reach end of life Dec 1

As part of Box’s ongoing efforts to enhance security, performance, and user experience, Box Sync is reaching its end of life (EOL). This feature will no longer be available in the UW–‍Madison Box service on December 1, 2026.

Using Box Sync? Learn how to switch to Box Drive

If you’re still using Box Sync, you should switch to Box Drive as soon as possible, and no later than December 1, 2026.

Box Drive now offers a faster, smarter and more secure way to access your cloud content directly from the desktop — without the overhead of local storage. With recent enhancements such as folder redirection for Windows devices and the hide/unhide files and folders capability (available starting in v2.48), Box Drive offers several features built for collaboration, compliance and scale.

For more information on how to switch from Box Sync to Box Drive, see the Switching from Box Sync to Box Drive support article.

Need help?

Contact the Division of Information Technology Help Desk.