Do you have your eye on a new smartphone or tablet in the Black Friday (or Cyber Monday) sales? Follow these steps to enroll your new device in multi-factor authentication (MFA-Duo)—so you can “Prove It’s You” and protect your personal online identity, as well as help safeguard UW–Madison’s digital assets.
Don’t Have Another Device Set Up in MFA-Duo?
If you are currently unable to log in to MFA-Duo because you do not have another device set up already, or you do not have a saved list of backup codes, you will need to use a temporary passcode to log in (see MFA-Duo – Request a Temporary Passcode).
If you are able to log into MFA-Duo with a previously registered device or backup passcode, you can skip this step and follow the steps below.
Already Have an MFA-Registered Device?
- Navigate to the UW–Madison MFA Portal at MFA.wisc.edu and log in with your NetID and password if requested.
- Once there, click Manage MFA Preferences and Devices.
- Follow the steps in the Reactivate Duo on a Mobile Device KnowledgeBase article to set up your new phone or tablet.
Don’t Forget: Create Backup Codes
While you’re in the MFA Portal, it’s always a good idea to generate a list of backup passcodes for future use, in case you misplace your phone, or you find yourself in a situation where you can’t bring in your MFA-registered device (such as a secured location or a classroom where you’re taking a test and can’t have any devices). See Generating Backup Passcodes for Future Use.
Remember: Backup passcodes should be stored offline in a secure place, and they expire after four months.
These how-to videos will walk you through the steps: