Author: Brianna Kuhn

Join us: KnowledgeBase User Group Meeting

Aug. 3 to 7 via Zoom. Attend our virtual sessions to brush up on content strategy, accessibility, knowledge management practices and more. Registration is open through Aug. 7.

New features help you manage your Google Gemini chats

Declutter your Gemini workspace with these new features. Start temporary chats for quick tasks and delete individual conversations to keep your chat history organized.

Introducing the new Zoom AI web app

Access Zoom AI tools to help you draft text, create meeting agendas and more — all directly from your web browser.

ITSM Tool Replacement Project update: Sprints 30 & 31

Catch up on progress as we transition to Ivanti’s Neurons. Join our next Subteam meeting for an update on the Ivanti test environment and go live. July 8, 1pm via Teams.

Insights from recent IT Federation discussions

IT staff from across campus recently participated in discussions about IT Federation. You shared, and we listened. Here are key themes of what we heard.

Dell price increases

Due to continued increases in individual part costs, Dell has announced price increases between 10% and 15% on laptops, desktops and accessories.

Ready for viewing: captioned recordings from the 2026 IT Professionals Conference

Now available on our YouTube page. Browse the recordings to catch a session you missed or revisit a favorite.

Recap, recordings & more! 2026 IT Professionals Conference

Catch up on highlights from this year's conference, then visit our YouTube channel to browse the captioned session recordings.

ITSM Tool Replacement Project update: Sprints 28 & 29

Catch up on progress as we transition to Ivanti’s Neurons cloud platform. Join our next Subteam meeting for an overview of features in the new test environment: June 10, 1pm via Teams.

Let’s talk about IT Federation: Clearing up common misconceptions

It’s natural to have questions or preconceived ideas about a new program or initiative. See what’s actually changing — and what isn't — as we head into Phase 2.