University of Wisconsin–Madison

Author: Brianna Kuhn

ITSM Tool Replacement Project update: Sprints 22 & 23

Catch up on progress as we prepare to transition to Ivanti’s Neurons cloud platform as our IT service management tool. Learn about the project timeline update and see a demo of change requests: Mar 11, 1pm via Teams.

InfoLabs: Software at your fingertips

You voted, and we heard you! We’re back with another article about InfoLabs. This month, we’re diving into the standard and special software offered in labs across campus.

Box Sync to reach end of life Dec. 1

Users should switch to Box Drive, which offers a faster, smarter and more secure way to access your cloud content — directly from your desktop.

Introducing Zoom Hub

This new feature in Zoom Workspace gives you quick and easy access to meeting summaries, recordings, whiteboards and more — allowing for easier organization and collaboration.

Help plan the 2026 IT Professionals Conference

We’re looking for creative, enthusiastic people like you to help plan our next conference. Attend an informational meeting to learn more about the committee and planning process. Jan 22, 1pm via Teams.

New design tool: Adobe Express Higher Education

FREE for students! Create professional-quality graphics, videos and presentations — and gain access to over 200 million royalty-free Adobe Stock photos, videos, music tracks and design elements. New to design? No problem. Log in with your NetID to get started.

ITSM Tool Replacement Project update: Sprint 19

Catch up on progress as we prepare to transition to Ivanti’s Neurons cloud platform as our IT service management tool. We won’t meet in January, so join our next subteam meeting: Feb 11, 1pm via Teams.

InfoLabs: More than just a great place to study

Finals are coming up fast. And yes, InfoLabs have awesome study spaces, but there’s more! Learn about special software, equipment checkout and breakout rooms for group work — and then vote on what service you want us to cover next.

Zoom AI Companion can now join your meetings in Teams & Google Meet

When you add Zoom AI Companion to a meeting, it will transcribe, take notes and generate a summary with action items — allowing participants to focus more on the meeting agenda and discussion.

ITSM Tool Replacement project update: sprints 15, 16 & 17

Catch up on progress as we prepare to transition to Ivanti’s Neurons cloud platform. At the next Service Management Subteam meeting, learn about email setup. Nov 12, 1pm via Teams.