Author: Brianna Kuhn

ITSM Tool Replacement Project update: Sprints 24 & 25

Catch up on progress as we prepare to transition to Ivanti’s Neurons cloud platform as our IT service management tool. Learn about the project timeline update and join our next Subteam meeting: April 8, 1pm via Teams.

IT Federation Program: Phase 1 updates

Since launching in January 2026, the IT Federation Program has been establishing its initial foundations. Get an inside look at the work completed during phase 1 and a preview of what to expect as we move into phase 2.

InfoLabs: Equipment checkout made easy

In a crunch and need a laptop? Or maybe you need a ring light or video camera for an upcoming class assignment. Take advantage of the InfoLabs equipment checkout service.

Submit your proposal for the 2026 IT Professionals Conference

Have you solved a tricky problem with a creative solution? Implemented an innovative new tool or process? Share your insights with colleagues across campus. Deadline: Mar 27 at 5pm.

FY27 Node Rate, Departmental Tech Support

DoIT finalized FY27 departmental IT support rates, increasing core nodes by $8 to $734 and hybrid meeting rooms by $5 to $730, with detailed unit costs coming by the end of March.

ITSM Tool Replacement Project update: Sprints 22 & 23

Catch up on progress as we prepare to transition to Ivanti’s Neurons cloud platform as our IT service management tool. Learn about the project timeline update and see a demo of change requests: Mar 11, 1pm via Teams.

InfoLabs: Software at your fingertips

You voted, and we heard you! We’re back with another article about InfoLabs. This month, we’re diving into the standard and special software offered in labs across campus.

Introducing Zoom Hub

This new feature in Zoom Workspace gives you quick and easy access to meeting summaries, recordings, whiteboards and more — allowing for easier organization and collaboration.

Help plan the 2026 IT Professionals Conference

We’re looking for creative, enthusiastic people like you to help plan our next conference. Attend an informational meeting to learn more about the committee and planning process. Jan 22, 1pm via Teams.

New design tool: Adobe Express Higher Education

FREE for students! Create professional-quality graphics, videos and presentations — and gain access to over 200 million royalty-free Adobe Stock photos, videos, music tracks and design elements. New to design? No problem. Log in with your NetID to get started.