ITSM Tool Replacement Project update: Sprint 19
Catch up on progress as we prepare to transition to Ivanti’s Neurons cloud platform as our IT service management tool. We won’t meet in January, so join our next subteam meeting: Feb 11, 1pm via Teams.
Connecting & supporting our digital campus
Catch up on progress as we prepare to transition to Ivanti’s Neurons cloud platform as our IT service management tool. We won’t meet in January, so join our next subteam meeting: Feb 11, 1pm via Teams.
Finals are coming up fast. And yes, InfoLabs have awesome study spaces, but there’s more! Learn about special software, equipment checkout and breakout rooms for group work — and then vote on what service you want us to cover next.
When you add Zoom AI Companion to a meeting, it will transcribe, take notes and generate a summary with action items — allowing participants to focus more on the meeting agenda and discussion.
Catch up on progress as we prepare to transition to Ivanti’s Neurons cloud platform. At the next Service Management Subteam meeting, learn about email setup. Nov 12, 1pm via Teams.
In a (paper) jam and need to print that study guide or poster? 18 InfoLab locations across campus offer convenient evening and weekend hours. With wireless printing now available at most locations, printing your work has never been easier.
Copilot, Microsoft’s AI tool, is now available in Word, Excel, PowerPoint, Outlook and OneNote. Learn about the new features that come with Copilot’s expansion.
Catch up on progress as we prepare to transition to Ivanti’s Neurons cloud platform. At the next Service Management Subteam meeting, get a project update and demo of problems/outages. Oct 8, 1pm via Teams.
Is Zoom dragging? Can’t get into Canvas? Check the Outages page for helpful information when services are down.
Still using Windows 10 or Office 2016 or 2019? It’s time to upgrade. Learn about your options and update devices before Oct 14.
WiscIT will reach end-of-life Dec 17, 2026—so we’re transitioning to Ivanti’s Neurons cloud platform. Catch up on progress and join the Service Management Subteam to engage with the project. Sep 10 via Teams. Topic: service request demo.