University of Wisconsin–Madison

Author: Brianna Kuhn

UW–‍Madison blocks 3rd party AI services for enhanced security

This proactive move aims to reduce risks from unapproved AI bots, like otter.ai and meetrecord.com. If you need an artificial intelligence meeting assistant, please consider Zoom’s built-in AI Companion, which is approved for university use.

Microsoft Personal Bookings now available to faculty, staff & students

This new tool integrates with your Outlook calendar to make scheduling and managing appointments a breeze. Try it out and explore the service’s many features, including automated reminders.

Help Desk phone support offline Sep 28

Due to a VoIP upgrade, Help Desk phone lines will be offline Saturday, 5pm to 11pm. Help Desk agents will still assist via chat, email and online portals.

Increased email security helps spot imposter emails

If we determine an email is suspicious, it will arrive in your junk folder instead of your inbox. Learn why this matters and what you should do.

Google Drive storage quotas now in effect

If you’re over the quota, your account is read-only. Here’s what to do.

Name change: Onsite Help Desk

The Walk-In Help Desk is now the Onsite Help Desk. The team and services remain the same—and agents are ready to help you with your tech troubles.

UW–‍Madison retires Wisconsin mobile app

After over 14 years of operation, we’re bidding a fond farewell to the Wisconsin App. Learn what this means for you and how to access your favorite features moving forward.

Planned Event Management Service outage: Jun 24

The UW–‍Madison Event Management Service will undergo a 1-day service outage as part of a planned upgrade. The EMS application underlies everything from Today in the Union (T.I.T.U) to study room reservations at UW–‍Madison’s libraries.

Endpoint management service roadmap

An “endpoint” is a device that communicates back and forth with a network—including desktops, laptops, servers and smartphones. This project is critical to reducing threats to university networks. Learn about the many strides we’ve made since the fall 2020 kickoff.

Have you checked out the new Teams?

The “classic” version of Microsoft Teams will be retired at the end of March. In April, anyone still using classic Teams will be automatically updated to the new version. Learn more about the change and find out how to give new Teams a try.