Connecting & supporting our digital campus
The Help Desk is moving away from “Level 1” and “Level 2” labels to team names that better reflect who they serve and what they do. This change will make it easier for the university community to connect with the right support team for their needs.
Google Gemini can help you draft text, summarize documents, create images, write code and more. Sign in with your UW Google Workspace account and start exploring what this smart tool can do.
We’re looking for creative, enthusiastic people like you to help plan our next conference. Attend an informational meeting to learn more about the committee and planning process. Jan 29, 1pm via Teams.
In early January, we’ll change the default to the “simple layout.” It’s designed for improved usability on mobile devices and enhanced accessibility when using assistive technologies.
This proactive move aims to reduce risks from unapproved AI bots, like otter.ai and meetrecord.com. If you need an artificial intelligence meeting assistant, please consider Zoom’s built-in AI Companion, which is approved for university use.
This new tool integrates with your Outlook calendar to make scheduling and managing appointments a breeze. Try it out and explore the service’s many features, including automated reminders.
Due to a VoIP upgrade, Help Desk phone lines will be offline Saturday, 5pm to 11pm. Help Desk agents will still assist via chat, email and online portals.
If we determine an email is suspicious, it will arrive in your junk folder instead of your inbox. Learn why this matters and what you should do.
If you’re over the quota, your account is read-only. Here’s what to do.
The Walk-In Help Desk is now the Onsite Help Desk. The team and services remain the same—and agents are ready to help you with your tech troubles.