Have a process you want to improve? Learn about blueprinting, a key piece of service design in this UW Design Community workshop: Aug 19, 11am via Zoom.
IT News
DoIT Help Desk resumes normal hours
Starting Aug 26: The Division of Information Technology Help Desk will switch to fall semester hours. On Labor Day, you can reach the Help Desk via phone, chat or email.
Stopping IT burnout before it starts
A message from Chief Information Officer Lois Brooks: As we move forward with major university IT initiatives, we must ensure the added stress doesn’t lead to burnout. Here’s what to watch for—and how to prevent it.
Students say Top Hat ‘makes large lectures feel smaller‘
Find out what UW–Madison students think about Top Hat—a tool instructors can use to bring real-time polling and other feedback interactions into their classrooms. Top Hat training sessions: Aug 20 & 30 via Zoom.
CIO Lois Brooks to retire
Brooks’ 6-year tenure as chief information officer and vice provost for information technology follows an impressive 40-year career in higher education IT.
You’re invited: IT Ice Cream Social, Aug 15
UW IT professionals are invited to join us on campus for a fun ice cream social at the Health Sciences Learning Center.
Join Cloud community at UW–Madison
Join the Research Cyberinfrastructure’s Cloud community group to gain and share valuable cloud computing skills.
Get helpful tech tips & learn something new in the KB
Lose your phone and need a temporary Duo passcode? Not sure how to clear your cache—or why you should do it? Find answers to these problems—and a host of helpful tips—in the Help Desk KnowledgeBase.
Canvas: Changes coming to syllabus & course summary features
If you use these features as an instructor or instructional designer, find out about changes coming Aug 16.
Dr Kim Arnold earns distinguished director status
UW–Madison awards distinguished status to those who demonstrate an exceptional level of expertise in their field. Arnold is director of the Learning Analytics Center of Excellence (LACE), a Division of Information Technology unit within Academic Technology.