The UW–Madison Office of Cybersecurity is aware of active phishing campaigns on campus in which the attacker impersonates UW–Madison Information Technology service units. Two distinct phishing campaigns have been reported. See the screenshots below.
Both campaign’s email messages ask recipients to click a link to either update their email account or to verify their email address, depending on the variant received.
NOTE: This phishing campaign is ongoing, sent from different compromised accounts and leading to similar links to illegitimate sites/fake portals. The most recent phishing emails that look like this example were sent the evening of Tuesday, April 6 into early morning Wednesday, April 7, but the attacks can occur at any time. Please be on the lookout.
How can I identify these phishing attempts?
- Be on alert for an email purporting to be from either “from University of Wisconsin–Madison- Information Technology Services” or the “IT Help Desk.” Both include a request to click a link to either either verify your email address or update your email account.
- The email contains a link to a website that doesn’t have a wisc.edu domain.
- The email links to a fake web portal login screen.
What should I do if I receive this phishing attempt?
To report phishing emails received via Outlook, please click the “Report Phish” button on the toolbar/ribbon located at the top of your page. This action will send the questionable email to the UW–Madison Cybersecurity Operations Center (CSOC).
If you do not see the “Report Phishing” button, then forward the message as an attachment (Source: KB 34567) to email@example.com. Please do not simply forward the questionable email, as this will prevent us from seeing the header of the message and make it difficult to take appropriate action.
For additional information, please refer to: Office 365 – Submit a message as spam/phishing (Source: KB 45051).
If you are ever unsure whether an email message is legitimate, DO NOT RESPOND to it! Instead, contact the DoIT Help Desk (608) 264-HELP (4357) and ask for advice.
What should I do if I accidentally clicked one of the fake portal links?
Immediately change your NetID password by following the instructions in NetID: Changing a Password (Source: KB 20589).
How can I learn how to recognize other phishing attempts?
Go to Learn how to recognize and report phishing (Source: it.wisc.edu).
Stay updated on phishing attempts by visiting our Scam alerts page (Source: it.wisc.edu).