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Create a service blueprint to discover your priorities

Posted on August 19, 2024

Have a process you want to improve? Learn about blueprinting, a key piece of service design in this UW Design Community workshop: Aug 19, 11am via Zoom.

Posted in IT News, UW Design Community, UW–Madison IT Connects

Aug 2024 BigFix patch notes

Posted on August 19, 2024

Aug 20 is our monthly patch day. We will be applying various operating system and application updates to managed computers.

Posted in Departmental Tech Support

Learn@UW Newsletter, week of August 16

Posted on August 16, 2024

What’s happening? Atomic Assessments – User interface update Atomic Assessments has a new Simplified View. For details on how to toggle the Simplified View on and off, refer to this KB Article. On January 8, …

Posted in Academic Technology News, Learn @ UW News

DoIT Help Desk resumes normal hours

Posted on August 16, 2024

Starting Aug 26: The Division of Information Technology Help Desk will switch to fall semester hours. On Labor Day, you can reach the Help Desk via phone, chat or email.

Posted in IT News

Stopping IT burnout before it starts

Posted on August 14, 2024

A message from Chief Information Officer Lois Brooks: As we move forward with major university IT initiatives, we must ensure the added stress doesn’t lead to burnout. Here’s what to watch for—and how to prevent it.

Posted in IT News, Lois Brooks CIO Blog archives

Students say Top Hat ‘makes large lectures feel smaller‘

Posted on August 13, 2024

Find out what UW–‍Madison students think about Top Hat—a tool instructors can use to bring real-time polling and other feedback interactions into their classrooms. Top Hat training sessions: Aug 20 & 30 via Zoom.

Posted in Academic Technology News, IT News, Learn @ UW News

Active Directory Migrations: July project updates

Posted on August 5, 2024

A summary of recent updates and milestones, plus a look ahead at what’s on the horizon for the Active Directory Migrations project.

Posted in Active Directory Migrations project, netid protected

Learn@UW Newsletter, week of August 2

Posted on August 2, 2024

What’s Happening? Canvas – New “Smart Search” Available as Feature Preview A new Canvas “Smart Search” course search tool is available as a feature preview for instructors to enable. Students and instructors can use the …

Posted in Academic Technology News, Learn @ UW News

CIO Lois Brooks to retire

Posted on August 2, 2024

Brooks’ 6-year tenure as chief information officer and vice provost for information technology follows an impressive 40-year career in higher education IT.

Posted in CIO Updates, IT News, Top Story

You’re invited: IT Ice Cream Social, Aug 15

Posted on August 1, 2024

UW IT professionals are invited to join us on campus for a fun ice cream social at the Health Sciences Learning Center.

Posted in IT News, UW–Madison IT Connects
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