Over the next 2 years, the Division of Information Technology (DoIT) will upgrade contract partner computers to Windows 11. Learn more about the timeline and what to expect.
AIMS transition
Introducing new portal for DoIT-supported departments needing tech help
Is your department supported by the Division of Information Technology? Check out DoIT’s newest support channels—including a user‑friendly online portal, your hub to submit a variety of support requests.
Billing changes due to the AIMS & DoIT unification
Beginning Jul 1, all DoIT contract partners utilizing Departmental Tech Support will be moving to a monthly node rate.
Recording from AIMS/DoIT unification forum now available
For contract partners: Watch the recording and check out resources from the Apr 12 forum.
New contact information for Departmental Tech Support contract partners
Does your department contract with either AIMS or DoIT for IT support? Learn how to get in touch with the newly unified Departmental Tech Support team.
AIMS Transition update: New unification support model beginning Apr 19
With the goal of maintaining or improving the customer support experience, we identified the best features and benefits of each organization to bring to the new, unified organization beginning April 19.
Partners invited to attend the Unification Project Forum on Apr 12
In spring 2021, Administrative Information Management Services (AIMS) joined the Division of Information Technology (DoIT). Our two organizations have been working on unifying operations through an effort called the AIMS Transition Project. We are excited …
AIMS & DoIT to join together
To create a best-in-class IT enterprise at UW–Madison, AIMS and DoIT will join together as a single division, effective May 24.