Cisco Contact Center provides advanced features like multi-level condition-based call distribution, real-time analytics, call recording, and cohesive team interaction features. These features make it ideal for managing customer interactions at scale, improving service efficiency, and providing agent flexibility.
DoIT can provide digital signage solutions using Visix solutions. Digital signage can be used to communicate information to wide audiences using large format displays with customizable content.
Low Code Solutions enables developers and software development teams to build applications of medium to lower complexity.
Google Groups is a service you can use to send mass email, grant group members permission to Google files, collaborate with colleagues and more.
Helping UW–Madison departments use data to create relevant communications and engagements through a variety of media—saving time, improving effectiveness, and removing redundancy.
Microsoft Teams is a business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily offers workspace chat and videoconferencing, file storage, and application integration.
DoIT designs and builds hybrid conference room solutions that provide an intuitive and consistent audiovisual experience for Zoom, Webex, and Microsoft Teams meetings from the same touch screen controller. Systems can be scaled to meet the size and requirements of the room while retaining ease of use.
Zoom is an enterprise cloud platform for video, voice, online meetings, screen sharing, chat and webinars. This enterprise web conferencing and distance learning application runs across mobile devices, desktops, telephones and room systems and includes access to the Zoom AI Companion.
Send and receive faxes electronically through Microsoft 365 email.
Cisco Webex is a leading enterprise solution for voice, video, online meetings with AI summaries, screen sharing, synchronous/asynchronous messaging and webinars. The application is supported across desktops, mobile devices, tablets and hybrid room systems, and includes access to the Webex AI Assistant.