Last updated December 12, 2023
Purchasing updates
Learn how to purchase computers and accessories through campus processes.
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Apple
Apple has been added as a punchout vendor through ShopUW+. A MD# can be used for purchase.
Dell
ShopUW+ is still your primary source for Dell computing needs. A MD# can be used for purchase.
Microsoft Surface
Please find contact info below for Ray Sims, the Microsoft Rep who can assist you with questions regarding the purchase of Microsoft hardware.
Ray Sims | Microsoft Store Leader
rasims@microsoft.com Mobile: (201) 725-0654
There is a NASPO contract (505ENT-O16-NASPOCOMPUT-10) available through DOA which allows for the purchase of Microsoft hardware by UW–Madison departments.
You can still use the NASPO contract for procurement authority but please be sure to obtain our negotiated pricing (or better) rather than the list price on the NASPO contract. It is always allowable to negotiate better pricing (on any contract at any time, UW, DOA, or anyone else’s contract) if you are able to do so, and to continue to use the underlying contract for procurement authority.
If you are a UW–Madison student, faculty or staff looking to make a personal technology purchase, you can shop at the UW Bookstore Tech Center.
Memory
Memory is available through the Staples and Dell punchouts on ShopUW+, payment with your MD#. B&H Photo also has RAM but as they are an external supplier, you will need a procurement card to order.
If you need help picking memory machine, your first step should be the Crucial configurator at Crucial.com. Select “Upgrade your device” and proceed through the steps. Once you see a list of compatible products, copy the bolded part number and search with that on your vendor of choice. Do not use the Configuration ID.
MFA
MFA is being supported by the DoIT Onsite Help Desk. Anyone needing a replacement or new fob can purchase one there.
Peripherals & Accessories
ShopUW+ should be your first stop for peripheral purchases as they offer many peripheral items through several contracted vendors.
Primary peripheral vendors are Staples and Dell. You can order with your MD# through these vendors. B&H Photo is also available as an external supplier through Shop@UW (you will need to use a P-card as with all external suppliers). For items not listed on those sites, third party vendors such as CDW-G, NewEgg and Amazon are available for P-Card users but they should be a last resort. Shop@UW is working on adding former Tech Store suppliers as additional vendors. They will cover most products that you would likely need and reduce the need to go to external vendors.
Printers/Toner
Printers must be ordered through the mandatory state contract.
New purchase consulting: Please contact the appropriate vendor below for help choosing a model or getting a quote.
HP printer quote/ordering:
There are two options for purchasing HP printers:
Paragon Development Systems
Contact Amanda Herald or any member of the Education team at TeamGovEdu@pdsit.net or call (800)-966-6090
Vanguard
Primary Contact: Steve Wendler, Account Executive • stephen.w@vanguardinc.com • (608) 279-7606
Alternate Contact: Jon Roehrig, Sales Director • jon.r@vanguardinc.com • (920) 750-3635
Ricoh printer quote/ordering: Contact Curtis Keddie at curtis.keddie@ricoh-usa.com or call (262)-785-5224. You can also contact Dennis Ritt at dennis.ritt@ricoh-usa.com or call (608) 240-4606 for help.
Toner: Toner is available through contracted refurb vendor BuyOnPurpose on ShopUW+, just search for your printer model there. New toner is available at Staples on ShopUW+.
Site Licensed Software
The Campus Software Library remains the primary source of site licensed software for campus. If there are titles you would like to see added, please email licensing@doit.wisc.edu.
Software for individuals
We are still able to provide departmental licensing. Titles such as Endnote, Parallels, and Microsoft Select licenses can be purchased using a D# on the Software Order Form.
VoIP
All VoIP products have been moved to ShopUW+ for purchase with an MD#. Please search for “Cisco” or “VoIP” for the best results.
Frequently asked questions
Here are answers to questions you might have about tech purchases, Help Desk and repair services.
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Q: Where can I purchase software?
Software is available for UW–Madison departments to purchase on our Software Order Form. Site-licensed software is available on the Campus Software Library.
Q: Can I get my computer repaired at DoIT?
Please go to DoIT’s Repair service page for the most up-to-date information.
Q: Can I recycle my old personal computer equipment at DoIT?
Please go to the Electronics Recycling service page for the most up-to-date information.
Q: Will the Help Desk continue to be a provider of Local Registration Authority (LRA) credentials?
Yes, this service will continue to be provided by the Help Desk.
Q: What software is available?
The Campus Software Library will continue to provide access to university-licensed software for faculty, staff, and students.