Microsoft 365 licenses for dial-in (audio only) access to Teams Meetings will be expiring on Monday, October 31, 2022. Following this date, Microsoft Teams meetings will no longer allow for dial-in (audio only) access via telephone number. All other access to Teams meetings remains available including via Mobile, Desktop, and Web clients.
Please review your current slate of meetings scheduled for the future. Microsoft Teams meetings scheduled to take place after Monday, October 31 that require the ability for attendees to dial-in via telephone number will need to be canceled and rescheduled in one of the alternative services listed below.
Recommendations and alternatives
For those hosting virtual meetings that require the ability to dial-in via telephone, we recommend using one of the following video conferencing options: Zoom, Webex or Google Meet. All three platforms will continue to offer dial-in capability. For additional information regarding video conferencing options and the features and capabilities for each platform, please view the “Which video conferencing tool should I use?” KB article.
Why is this happening?
This feature is part of a promotional free license that was offered to all Education customers during the pandemic. The promotion for free licenses ends with this contract period (Monday, October 31, 2022). After reviewing data usage over the past 12 months, the highest monthly usage of the dial-in feature was 2%, with a monthly average of 1.34%. Considering this data and that the feature is offered in 3 other platforms (Zoom, Webex and Google Meet), DoIT opted to discontinue this feature for Microsoft Teams.
If you have any questions, please contact the Help Desk.