University of Wisconsin–Madison
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Workaround Options In The Event Of Wireless Connectivity Issues

LATEST UPDATE, 9/20/21, 7AM – The wireless network has remained steady following mitigating measures over the weekend. If you experience wireless connectivity issues on either UWNet or eduroam, please contact the DoIT Help Desk (608-264-4357). Also, please continue to check the Outages page at for the latest information.

Workaround options

In the event that you experience wireless connectivity while on campus, here are some potential options:

  • Use cellular data (data and usage rates would apply; please check your plan).
  • If you’re having trouble connecting to UWNet wireless, try connecting to the campus wireless network via eduroam (configuration required; learn more about getting started/accessing eduroam).
  • Campus computer labs may be another option, where you may use an InfoLabs computer that is connected to the wired campus network. You will not be able to connect your laptop to the wired network at the InfoLabs at this time. Here is a list of InfoLab locations.

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