On April 12, 2023, we held a virtual forum for all of our Administrative Information Management Services (AIMS) and Division of Information Technology (DoIT) contract partners. The presentation portion of the forum has been recorded for future reference. Below you can find a link to the meeting recording and the presentation slides.
- Contract partner forum Zoom recording, Passcode: 3DTQH*t8
- Contract partner forum slide deck
The focus of the forum was on the services we provide to contract partners and the details of how to contact Departmental Tech Support as of April 19.
Departmental Tech Support
- Service hours: 7am – 6pm Monday-Friday
- Online portal: go.wisc.edu/DTSportal
- Phone: 608-265-6900
- Email: support@doit.wisc.edu
- Chat: go.wisc.edu/HDchat; Regarding: Contract Partner Support
- After hours: Support available for urgent requests. Submit requests via email or the online portal for next business day needs. Contact us via phone for all urgent matters outside of service hours.
We created a handy downloadable guide [PDF] for your reference.
Stay informed
To help you stay up-to-date on the transition and transition-related activities, we published an AIMS Transition project page. There you will find a regularly updated roadmap with current, completed, and future project goals. Please share any questions or concerns by filling out this feedback form. We will review and respond to questions during our transition team’s weekly meetings.