University of Wisconsin–Madison

Blackboard Collaborate (Web Conferencing)

UW–Madison supports Blackboard Collaborate and Blackboard Collaborate Ultra, two easy-to-use web conferencing tools that enable you to create virtual classrooms and meeting spaces. People at various sites can participate as if they are attending in person. Both tools are part of the Learn@UW suite of supported tools.

For more information on how Blackboard Collaborate and Blackboard Collaborate Ultra can be used to support teaching and learning, visit the DoIT Academic Technology website here. This guide also explains the pedagogical uses of web conferencing tools like Blackboard Collaborate.

Requirements

  • Must be UW-Madison faculty member, researcher, staff member, or student
  • Individuals from outside of UW-Madison may log on to a session only if invited by a UW-Madison user.

Getting started

If you’re new to Blackboard Collaborate, it may be helpful to check out this feature comparison of web conferencing tools. If you’re an instructor using Collaborate from within your Canvas course, go to your course, then refer to the Learn@UW-Madison Knowledgebase for helpful information on how to get started.

To get started with using Blackboard Collaborate or Collaborate Ultra in the MyUW portal, see this getting started KnowledgeBase document.

Key Features

  • Share live and recorded audio/video meetings, lectures, training sessions, and any other events easily via the web
  • Highly customizable, browser-based product
  • Screen, application and presentation sharing
  • Whiteboard and interactive polling
  • Public/private text chat
  • Mobile apps for access from iOS and Android devices
  • Integrated Telephony allowing participants to call in for audio

Support

The DoIT Help Desk provides instructors, staff and students with free tech support and troubleshooting help by phone at 608.264.4357, email at help@doit.wisc.edu and chat at helpdesk.wisc.edu. In-person support is also available at all DoIT Tech Store locations. Visit helpdesk.wisc.edu for hours and more information.

The Learn@UW-Madison team is also available to consult with instructors and instructional staff on selecting and using the right learning technology to improve student success. You can contact us via email at learnuwsupport@doit.wisc.edu. In addition, the Learn@UW KnowledgeBase offers helpful documents for instructors, course owners and students.