University of Wisconsin–Madison

Blackboard Collaborate (Web Conferencing)

UW–Madison supports Blackboard Collaborate as the easy-to-use web conferencing tool integrated within Canvas that enables the creation of virtual classrooms and meeting spaces. People at various sites can participate as if they are attending in person.

Blackboard Collaborate is part of the Learn@UW suite of supported tools. For more information on how it can be used to support teaching and learning, visit the DoIT Academic Technology website. This guide also explains the pedagogical uses of web conferencing tools like Blackboard Collaborate.


  • Must be UW-Madison faculty member, researcher, staff member, or student
  • Individuals from outside of UW-Madison may log on to a session only if invited by a UW-Madison user.

Getting started

If you’re new to Blackboard Collaborate, it may be helpful to check out this feature comparison of web conferencing tools. If you’re an instructor using Collaborate from within your Canvas course, you will find “BBCollaborate Ultra” on the side navigation bar. For information, refer to the Learn@UW-Madison Knowledgebase for helpful information on how to get started.

To get started with using Blackboard Collaborate in the MyUW portal, see this getting started KnowledgeBase document.


Blackboard Collaborate is available at no cost.

Key Features

  • Share live and recorded audio/video meetings, lectures, training sessions, and any other events easily via the web
  • Highly customizable, browser-based product
  • Screen, application and presentation sharing
  • Whiteboard and interactive polling
  • Public/private text chat
  • Mobile apps for access from iOS and Android devices
  • Integrated Telephony allowing participants to call in for audio


The DoIT Help Desk provides instructors, staff and students with free tech support and troubleshooting help by phone at 608.264.4357, email at and chat at In-person support is also available at the service desk in the Computer Sciences building. Visit for hours and more information.

The Learn@UW-Madison team is also available to consult with instructors and instructional staff on selecting and using the right learning technology to improve student success. You request a consultation by contacting the DoIT Help Desk. In addition, the Learn@UW KnowledgeBase offers helpful documents for instructors, course owners and students.

Service category